CompuServe Thread

#hard drive problems

15 messages in this thread
#16234From: jake edgeFeb 28, 1991 6:51 PM
Hi All! I have been having trouble with a particular partition on my hard disk lately (i.e. volume xx has a read/write error), but it seems to be sporadic and irreproducible. Also, choosing retry from the requester seems to make it go away 99% of the time (tho' sometimes the requester comes up, and the drive light stays on and the mouse pointer won't move, forcing a reboot. I am using the Xetec FastTrak SCSI adaptor with a 40M Quantum drive. I have used the SCSITool program supplied by Xetec (and it found no defects) and I have backed that partition up (evidently succesfully) using Quarterback. I am wondering whether a re-formatting of the drive (or the offending partition) is likely to get rid of this problem … does anyone know? Is anyone else out there using the FastTrak? What (if any) problems have you experienced? Thanx in advance!! jake
#16254From: Don Curtis/SYSOPFeb 28, 1991 11:11 PM
Jake, Yes…reformatting the partition *should* help. If it doesn't, then it may be a DMA conflict…presuming the Xetec is a DMA type interface. I don't know if it is or isn't so that may or may not be a problem. Don
#16308From: Bruce PowellMar 1, 1991 4:12 PM
Don, I hate to break in on a thread, but I have a related prolem. My problem is if I boot my system with a disk in the drive I end up visiting the GURU. Well the problem is that now if I push a disk into the drive after boot up the same thing happens. I know for a fact that my DF0: drive is going bad (3 1/2 years old). I can get bad sectors on it and change the disk to drive DF1: and read the disk. Can the bad state of my floppy drives be causing me to visit the GURU? Even if I boot on the hard drive? <<<BP>>>
#16344From: Don Curtis/SYSOPMar 2, 1991 12:35 AM
Bruce, Yes…it is possible, but it's unlikely. More than likely, you've got a bad CIA chip and that is what is causing the GURU on floppy access. 3 1/2 years is not old for a floppy drive…even if you use it regularly. Don
#16565From: Bruce PowellMar 4, 1991 8:54 PM
Don, I am almost totally hardware illeterate. If you can think of a chimp with C knowledge you have a good impression of me. WTF, is a CIA chip and how can I find out if I have a bad one. Without taking it to the dealer and having him let it sit on the shelf, telling me nothing is wrong it must be the operator, "That will be $55.00, please". Yeah, my dealer is a real slug. But he is all we have in the area. I there some sort of test without cracking the box? <<<BP>>>
#16601From: Don Curtis/SYSOPMar 5, 1991 12:01 AM
Bruce, CIA stands for Complex Interface Adapter…and the Amiga has 2 of them. They control the disk drives, serial and parallel ports, keyboard and other neat things. They are VERY sensitive to static and very easy to 'zap' if you plug things in and out while the computer is powered (and in some cases…while it's not powered). You can also zap them by messing around inside the computer. The only way you can tell for sure if you have a bad one is to swap the two of them … which of course requires opening the computer and handling them VERY carefully when swapping. Then if only one of them is bad…some things will start to work ok, and other things will quit working. The other way is to have your dealer check them out. The chip itself costs about $15 or so. Labor to change it would be perhaps $20 (depends on the tech's rate of course). Don
#16678From: Bruce PowellMar 5, 1991 9:41 PM
Don, I will let my tech, work with them. Remember, Chip with shoes.<G> <<<BP>>>
#16696From: David ArtMar 6, 1991 12:25 AM
Bruce, Many dealers will perform a CIA chip replacement as a walk-in repair. Maybe your dealer will also do that for you? (It's a good idea to call first, and to avoid his busy times.) David – via Whap!
#16746From: Bruce PowellMar 6, 1991 4:46 PM
David, Just to set the scene I live in Hawaii, on the island of Ohau. There is onlt one dealer that performs repairs on Amigas here. And YES he knows it. As I said in an earlier post, I can't prove it, but several times I have taken my machine in and "know" he did nothing and charged me for 1 hours work. That and just for looking at the machine (no work, doesn't open the box) he charges $55.00. <<<BP>>>
#16781From: David ArtMar 7, 1991 12:56 AM
Bruce, That's when you left the choice up to him. If you went in and specifically requested him to replace the CIA chips and give you the ones he removed, you should be fairly certain that he'd do it for you. General technique for identifying a bad CIA chip is to swap them in the machine. If the symptoms change, at least one of them is bad. David – via Whap!
#16962From: Bruce PowellMar 9, 1991 11:36 AM
David, Even better I set up an appoinment with him to remove them and replace them. With the knowledge gleened from you brains on this system I acted like I knew how long it would take. He seemed surprised but agreed he coul change then in about 45 minutes (for the pair). Thanks for the help, the louse would have tried o tell be it would take hours. <<<BP>>>
#17007From: David ArtMar 10, 1991 12:21 AM
Bruce, Glad to be of help. 8) Remember, though, that since you're directing him, you assume the responsibility of the outcome. It certainly won't hurt to replace the chips with good new ones, but if it's not the problem, you'll end up with some spare 8520's and back at square 1 as far as your trouble is concerned. I worked with someone who had really bad failure to boot problems at home but couldn't duplicate them for the service tech. After many frustrations, including a desparation replacement of both 8520 chips, he finally traced it to a bad joystick! (one of the kind with an auto-fire circuit built-in.) Seems that he always connected everything at home when he was trying it. Let us know how you make out. David – via Whap!
#17181From: Bruce PowellMar 12, 1991 7:22 PM
David, The problem is not a boot problem. It is that the machine visits the GURU more often than not. I will check out the CIA chips and let you know. I have also ordered 2 Air-drives as replacements. <<<BP>>>
#16404From: Gary S. CooperMar 2, 1991 8:23 PM
Jake, I have the same controller/hard drive and recently experienced what sounds like the same problem. In my case it turned out to be sticking heads in the Quantum drive. They repaired the unit under warranty ( the absolute biggest headache imaginable results from dealing with Quantums service department – I reached the point where I was pricing replacement drives from other manufacturers! ). In my case the problem was sporadic for two months then fatal. Good luck! – via Whap!
#16506From: Fred HarrisonMar 3, 1991 9:43 PM
Jake, I read in a Mac World magazine that a lot of Quantum owners are having a problem with the drives. This problems are intermitent and are caused by the lubrication they are using with those drives. It seems that it stick. Fred