CompuServe Thread

#A500 Printer Setup

12 messages in this thread
#90647From: G.C.Bellaire-DFW & ICTMar 1, 1993 12:16 AM
A friend of mine has an Amiga 500 system, and I have loaned him an Epson printer (I believe it's an LX-70) to connect to it. He's got the printer connected to his parallel port, and when he boots the system, the printer does it's normal initialization thing, which suggests that the the connection between the parallel port and the printer is OK. However, when he attempts to print anything, he gets a message stating that the printer is not ready, and to check connections and cables. I'm not an Amiga user, so I'm not in a very good position to offer advice to him, which is why I'm here. Does anyone have any ideas of what he should look for? Are there any things that he needs to do to configure or define the printer to his system, or to route his printer output to his parallel port? (Those are some of the things I'd look for if this had happened on an IBM system, which I'm familiar with.) Any help would be gratefully appreciated. Thanks! gcb
#90675From: Michael GerardMar 1, 1993 11:41 AM
Have your friend check to see that he has selected the correct printer driver from his SYSTEM:PREFERENCES/PRINTER drawer. I believe he should be using the EPSONX driver.
#90847From: G.C.Bellaire-DFW & ICTMar 2, 1993 11:50 PM
I spoke with my friend this morning and read him the text of the message. We appreciate the help, but, alas, he's still getting the "check printer cable" message. Would you have any suggestions as to how to diagnose the problem? He believes that the parallel port itself and the cable to the printer are both OK, because the printer does it's little "wake up" during the boot sequence, suggesting that it's receiving signals from the Amiga. I do appreciate your help and prompt response! gcb
#90888From: Michael GerardMar 3, 1993 11:28 AM
All I can suggest is to have him try the EpsonXOld driver from preferences, and if that fails, try a new parallel cable (I've had bad ones, so it is not uncommon). Are you sure that the printer is coming up 'ONLINE'?
#90956From: G.C.Bellaire-DFW & ICTMar 4, 1993 12:13 AM
Thanks for the tips. I'm not sure if the printer is coming up ONLINE; how can he check this? (I'm not an Amiga type person myself, but since I have access to CompuServe and he doesn't, currently, I've volunteered to act as his intermediary.) Thanks again for your help. gcb
#90979From: Michael GerardMar 4, 1993 1:44 PM
>>>I'm not sure if the printer is coming up ONLINE; how can he check this?<<< GC: This has nothing to do with the Amiga, it has to do with the status of the printer. Some printers power up in OFFLINE mode, some in ONLINE mode. Some will power up to ONLINE but immediately switch to OFFLINE status if their is no paper loaded. There should be a button and LED on the control panel of the printer that says ONLINE… when the printer is offline, the indicator LED will not be lighted. Simply depress the button to bring the printer ONLINE.
#91104From: G.C.Bellaire-DFW & ICTMar 5, 1993 1:35 AM
Thanks for the suggestion. This is the first thing that was looked at. The printer is ONLINE. Thanks, gcb
#90709From: Betty Clay/SYSOPMar 1, 1993 4:01 PM
Your friend needs a printer driver for that particular printer, and it needs to be in DEVS:PRINTERS on his Workbench. The drivers usually come on the Extras: disk in a directory called DEVS:PRINTERS, and the right one only needs to be copied over to the Workbench. —Betty
#90848From: G.C.Bellaire-DFW & ICTMar 2, 1993 11:50 PM
I spoke with my friend this morning and read him the text of your message. He's tried it, but unfortunately is still getting the "check printer cable" message. At this point, he's kind of at a loss, and I'm not much help, because my experience is in the IBM PC – MS DOS arena, not with Amigas. We do figure that the parallel port itself is OK and that the cable connection is good, because the printer does it's little "wake up" jerk when the system is booted. Other than moving the printer driver, is there anything else that you can think of that he might have to do? My total ignorance of Amigas and AmigaDOS may be showing, but is there any need to logically connect print output to the parallel port, or something like that? Any other thoughts – or possible ways to help further diagnose the problem? I do really appreciate your help and your prompt response. Thanks! gcb
#90881From: Betty Clay/SYSOPMar 3, 1993 10:19 AM
I cannot think of anything that would cause that particular message. Is your friend trying to print directly from the screen or from a file, or from some program? That message is one that I've seen often enough. It can come when the printer is offline, or from several other causes – most anything that is preventing the data from flowing to the printer. Can he print with a simple command? Have him try this. RUN ED: RAM:TEST Then, in the ED window, type something short like "This is a printer test." Save it by hitting ESC and X. Then, from the CLI command line, type TYPE >PRT: RAM:TEST That ought to get a response from the printer. If you did TYPE >PAR: RAM:TEST, you would get something on the printer, but it would be an error message. If he cannot get either of these to get a response of any kind, I'm kind of out of ideas and someone else needs to jump in here and help us! —Betty
#90994From: Vic WagnerMar 4, 1993 3:33 PM
Make _sure_ you are using a 'full' printer cable. Many PC compatables don't look at all the status lines from a printer, and therefore will talk with an incoplete cable. The Amiga actually checks all the status lines.
#91105From: G.C.Bellaire-DFW & ICTMar 5, 1993 1:35 AM
This is a good suggestion. I've passed the suggestion along, and he's going to check out the cable to make sure it's full. The cable he's using is the one I used to connect the printer to my Epson PC… Thanks! gcb