CompuServe Thread

Thank you for forwarding my message. I appreciate it. Supposedly I will have the software Monday. Supposedly EPI will have received it by then and will courier it out to me. I understand that things *do* happen — but the frustration I feel is when there is no return call. It would take all of 30 seconds to explain on the phone what you have simply told me here. Thank you.

I had exactly the same thing happen to me, except I only had to wait 4 weeks to get the locked version of Ani Pro (also without a key). To top it all off, when I returned it, the company lost my name and address I I heard nothing about the software till I called five weeks later. Fortunately they loaned me a copy until mine got there. Still, I won't be doing any more buisness with them. I'll stick with KETIV, locally.

Hi. I somehow doubt that I will actually get it tomorrow, as promised, but if by some miracle it *does* arrive, I sincerely hope that they have NOT shipped me the foreign hardware-locked version: because I will promptly send it back at their expense for a full refund from the dealer. I personally find hardware locks to be distasteful and insulting to my intelligence. And I will never knowingly purchase ANY product that has one. This all reminds me of an incident that took place some years back when I was working at a type and graphics shop. We had purchased a $120,000 Lino 300 system from Linotype, brand new. In fact, our shop was one of the first in the mid-atlantic area to own one. Within 6 months, Lino discontinued all software support and changed operating systems completely. So we were stuck with a wonderful Unix-based system that performed flawlessly for almost 4 years, until it was sold. But what was so awful was that Lino bilked lots of money from companies like this, then discontinued support entirely. It left a bad taste in many mouths. I hope that Autodesk doesn't feel "too big for its breeches" and think that it can ignore the paying customer. Because not too long from now, Macromedia will come out with its Director for Windows, and when Windows 4.0 arrives, DOS will, in all likelihood, bite it for good. Right now I'm beta testing for some software vendors, and I can tell you, there's plenty of good stuff for Windows users if you're tired of DOS based programs. Personally, I want Animator Pro simply because its .FLC format is the standard, but I find that .AVI's are actually easier to work with in some programs.