#Phonelog-Messages
2 messages in this thread
Hallo, before explaining my problem I have to repeat, that the new DTS version
after patch 1 is already the most stabile DTS I ever had ! Because of the
concept and the uncountable features I always accepted some troubles. An
excellent stability adds of course an additional dimension and reason to use
THAT VERY PIM instead of others. Based on the new dialing options in the adress
book I found a solution now to use the dialer with the European number-system,
which makes the programs even more valuable. However, I am really happy with
it and I am sure you will clean up all that problems like the one I found:
Saving the phonelog-messages results in an error message: Error 12002 – File
I/O error C:\WINDOWS\DESKTOP\PHONELOG.BTR
I would be grateful to hear if I can do something to solve the problem
myself…
Florian Kliman
Florian,
It sounds like the phonelog.btr file got corrupted. The easiest solution is to
restore a backup. If you don't have a backup, either export or print the phone
log information out so you have a record. Then exit the Phone Log and go to the
Windows File Manager. Rename \windows\desktop\phonelog.btr to phonelog.old,
then go back to the Phone Log. The program will create a new, error-free
database.
Sincerely, Martine Carlson Okna Technical Support