CompuServe Thread

#Where R4?

4 messages in this thread
#157583From: Darrin StrosniderMar 7, 1995 2:45 PM
I still haven't received an answer from you guys yet on a question I had several weeks ago: Why am I not receiving upgrade information from Adesk on R4 of 3DS even though I'm a registered user? In fact, I've even left phone messages with my Honeywell corporate rep and have heard nothing back!! Don't you guys want my business?!?
#157591From: Jonas Ruikis [ADESK]Mar 7, 1995 3:24 PM
Hi Darrin, << Why am I not receiving upgrade information from Adesk on R4 of 3DS even though I'm a registered user? >> Autodesk decided to use it's dealer channel to contact their respective customers versus a mailing. It's a Marketing department decision. Your comments and other comments have been received by ADESK and noted for future program impact. jonas[adesk]
#159192From: Darrin StrosniderMar 15, 1995 7:51 PM
SO . . . Is someone going to contact me?!?
#159272From: Jonas Ruikis [ADESK]Mar 16, 1995 7:11 AM
Hi Darrin, << ..SO . . . Is someone going to contact me?!? >> << I still haven't received an answer from you guys yet on a question I had several weeks ago: Why am I not receiving upgrade information from Adesk on R4 of 3DS even though I'm a registered user? >> If your dealer is not keeping you informed, there is a mechanism inplace which will allow you to switch dealers. With respect to R4, Autodesk decided to use it's dealer channel to contact their respective customers versus a mailing. It was a Marketing department decision. Your comments and other comments have been received by ADESK and noted for future program impact. jonas[adesk]