CompuServe Thread

Animator to Pro Upgrade

5 messages in this thread
#12324From: Ray AbadieApr 12, 1992 5:36 PM
Sirs, I just purchased Autodesk Animator. It is a great product that will do most of what I am attempting to do (desktop video instructional tapes). I was origina inally sold a product called Animation Works and I guarantee you, youhave nothing to worry about (i.e. not even close!). I was wondering whether Autodesk offers an upgrade price concession to go to Animator Pro. I sure could use the additional resolution and the flexibility of an API (I am a systems programmer by day). Thanks! Ray Abadie 72047,1071
#12466From: MARTIN G FOSTERApr 14, 1992 12:11 AM
There was a limited time upgrade, for registered users of Animator back in July/August of last year. I'm fairly certain it's over now and Animator was even replaced by Autodesk's Multimedia Explorer, so you must have bought an unsold copy. Animator Pro is only sold through Autodesk Authorized Multimedia dealers for $795 list, whereas Multimedia Explorer (Animator's replacement) is sold through regular retail outlets for a lot less. I'm afraid that means you're probably out of luck.
#12697From: Larry BlumeApr 15, 1992 11:13 PM
Well Martin, I too have purchased animator recently and now realize that what I needed was animator Pro. I think there should still be an upgrade path possible. $799 is quite expensive for a program like this and selling only through authorized dealers forces people like me to pay retail prices and still not get all the support I need. If you work for autodesk I would sure appreciate an upgrade rather forcing me into a totally new purchase. It is not good practice for customer loyalty. Larry
#12709From: MARTIN G FOSTERApr 16, 1992 1:58 AM
No, I don't work for Autodesk, I'm just a freelance animator who hangs out here trying to answer peoples questions. I just checked out some old literature and the upgrade was for 90 days from the new release of Animator Pro, so it's definetly out of date, now. Why not try and return Animator to whoever sold it to you and then shop around for Animator Pro. Other than that I don't think you have any recourse. You could try talking to customer service at Autodesk but don't expect anything to come of it. BTW, Animator Pro has the POCO language included with it, Animator does not. It's something like a 'C' compiler which is included with the program and includes libraries to achieve certain Animator Pro functions.
#12711From: Evan Yares [WeirdTM]Apr 16, 1992 7:35 AM
Larry: There are a lot of authorized dealers. Just call a few, explain that you want Animator Pro, and need a good price. You'll get a deal. Evan