CompuServe Thread

#FCII,R2 Upgrade

19 messages in this thread
#53458From: Gary Vander MeiMar 27, 1993 7:38 PM
Hello all, Well has everyone got their latest mailer from Softwood??? Boy I have seen some deliberate scams to get money but this is getting old. I have got every upgrade since Pen Pal came out, and paid for them.. We have'nt had FinalCopy II,R1 for a few months and they're already hitting us up for another $25.00 for the FCII,R2 upgrade.. In all honesty I will admit the new additions sound great and I feel they were needed. It is just getting old upgrading every few months. Anybody else have feelings on this???
#53460From: ANGEL PAGANMar 27, 1993 8:06 PM
Gary I agree! I haven't gotten any mailer yet, and yes I've sent in my warranty card. $25.00 is a little steep for this upgrade, which is something that they should upload to this forum anyway. \\ ===>>> Angel Pagan <<<===//
#53493From: Robert ComerMar 28, 1993 2:03 AM
I feel that the additions more than make up for the $25. I'm sending in my upgrade tommorrow 🙂 The new font support looks GOOD! Bob Comer — Cruising the nets on AutoPilot
#53757From: SoftWoodMar 31, 1993 10:24 PM
Bob, Thanks for your nice comments. Users such as you will keep SoftWood producing the high-quality software that Amiga users have come to expect from us. Supporting vendors equals supporting yourselves. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53831From: Robert ComerApr 2, 1993 12:34 AM
Your welcome! I sent away my upgrade earlier today (I've been pretty busy lately!) My A1200 (And A500) + Panasonic 1124 + Final Copy II produce some truly great print. I love that combo for anything that the appearance is just as important as the text. Bob Comer — Cruising the nets on AutoPilot
#53853From: SoftWoodApr 2, 1993 9:01 AM
Bob, Glad to hear (read) it. I hope Release 2 works as well for you. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53833From: Tom JonesApr 2, 1993 12:45 AM
Hi Ric I have a newish copy of FCII and haven't even sent in the Reg card yet. Can I request the R2 upgrade concurrent with registering? How much does it cost to upgrade? Sorry if you have said this a hundred times. Thanks Tom Jones, Oklahoma City
#53854From: SoftWoodApr 2, 1993 9:02 AM
Tom, First, check in the menus (Project->About->FinalCopy) to see if you already have Release 2. I specifically need to know the date it was created. If you could post that here, I would appreciate it. Otherwise, if Project->About->FinalCopy tells you that you have Release 1, feel free to upgrade by mail when sending in the registration card. Release 1 to Release 2 is $20 plus $5 for shipping and handling. A check or money order payable to SoftWood, Inc. will suffice. A personal check means that your product will not ship until the bank says the check cleared. That usually means about a 4 or 5 day delay. By the way, if you purchased a Release 1 on or after February 1, mail us a copy of your dated receipt and we will send you a release 2 for less money. To get more specific details (which means, "I forgot!" (Grin)), call (800) 247-8330. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53879From: Tom JonesApr 2, 1993 10:54 PM
Hi Ric Thanks. It looks like I ave FCII rel 1, created Sep 28, 1992 so I guess I will be sending off that $25 for the new version then. It was a christmas purchase, so no reduction then. Thank you for the quick reply. I look forward to Rel 2 eagerly, the one thing I missed was some favorite CG fonts when converting documents. This program has saved us mucho for advertising handbills setup, ideal for small business. Thanks for FCII. Tom Jones (Oklahoma City)
#53937From: SoftWoodApr 3, 1993 11:27 PM
Tom, You're welcome. I hope you enjoy the new release as much as I do. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53500From: Leslie T. BartiromoMar 28, 1993 8:55 AM
I don't really think this is a "scam." There is really no time limit on the upgrade and think this is a kind of stopgap release to quiet some of the people who were upset that some of the features they wanted did not make FC2 (ie: landscape printing and more free fonts.)
#53758From: SoftWoodMar 31, 1993 10:24 PM
Leslie, You are exactly correct. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53824From: Leslie T. BartiromoApr 1, 1993 9:37 PM
Thanks, Ric. When taking into account price and features I consider Final Copy one of the best software deals on the Amiga. My nine pin Panasonic printer never looked so good. <g>
#53852From: SoftWoodApr 2, 1993 9:01 AM
Leslie, Thanks for the compliments. We do try to make Final Copy the best word processor on the Amiga. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53756From: SoftWoodMar 31, 1993 10:23 PM
Gary, Thanks for your opinions. Naturally, I'd have to say that the staff and programmers at SoftWood don't mind getting paid. In the Amiga community, there just aren't enough users for a particular upgrade to last 2 or 3 years. As such, we are forced to bring you new and wonderful updates more frequently in order that we can continue to subsist. If we were doing the same thing in the other markets (IBM compatibles or Mac), we would be just as constrained because there would be (many) more employees involved in the support of the product(s). Upgrades are voluntary. As such, users are not required to purchase them. Skipping versions, or waiting too long usually results in a higher upgrade fee. Our upgrade practices are not outside of the norm. Thank you for your continued support. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53774From: Gary Vander MeiApr 1, 1993 2:01 AM
Ric, Everybody at Softwood can pat themselves on the back. As I have stated, I have been with Softwood since Pen Pal. Final Copy, and software like it, are the reasons I feel good about owning my Amiga. As for new and wonderful updates, there is always space for improvement. I just wanted to be the first to start the FCII, R2 Upgrade topic..(grin) Yes, my check is in the mail, as usual… P.S. Could you please tell us more about this automatic PS font download feature, and how it will work with our SoftFaces collections. Voluntary upgraders would like to know. (still grinning)
#53850From: SoftWoodApr 2, 1993 9:01 AM
Gary, Thanks for the compliments. Automatic font downloading to a Postscript printer works very well. If you use a Nimbus Q (that's the format of our fonts, SoftFaces included) or if you use an Adobe Type 1 in your document, when you tell Final Copy II Release 2 to print to a Postscript printer, it will automatically download any and all fonts that are not part of the 'standard' Postscript font. In other words, Final Copy II Release 2 will download all fonts in a document that do not start with one of the following: A (Avant-Garde), B (Bookman), C (Courier), H (Helvetica), P (Palatino), T (Times), and Z (Zapf-Chancery). (I may have forgotten one or two.) The only exclusion to this rule is that the CompuGraphic fonts will not work on your Postscript printer. Instead, the printer will probably default to Courier. Well, I tried to over-explain and under-explain this feature. If you still don't get it, wait till your Release 2 comes in the mail and just play with it. Just remember, you will NEVER need to use SWDownLoad for Final Copy II again. Although there might come a time when you'll want it for something else, so I'd hang on to it. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#53881From: Gary Vander MeiApr 3, 1993 12:14 AM
Ric, Saying that I will never have to use SWDownload again is saying what I wanted to hear…(and I was just getting use to it) Okay, on to the next topic. What Type-1 fonts will we be able to use? For example, can we use our Pagestream font collections in FCII now? Also, when will the upgrade, to use Type-3 fonts (i.e. Brass Plate or Chrome Bumper) and be able to import EPS graphics, be available? I think it can easily be assumed that they are already in the works. …and when will you change the name to Final Publisher…<grin>
#53938From: SoftWoodApr 3, 1993 11:27 PM
Gary, Type-1 fonts can be used as long as you have the file that ends in ".pfb". Final Copy II Release 2 does not care about any other Type-1 font files, so you should be able to use the ones from PageStream as long as you've got the *.pfb file. As for as Type-3 fonts and EPS importing, "I can neither confirm nor deny…" (this saying is one of Ben Fuller's standard, "I can't say." sayings). Regarding Final Publisher…I like it. However, we already have a working name for the next version. So hang in there. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151