CompuServe Thread

Animator Pro Text

3 messages in this thread
#97669From: Scott WomackApr 18, 1994 7:50 PM
How do I go about filing a bug report on Animator Pro's jagged text in version 1.3? I understand that if I do, I'll get a "fix" to 1.3a which will have re- designed post-script fonts. Both myself personally, and the company my day job is with have version 1.3.
#97744From: Nik Grant [adesk]Apr 19, 1994 8:48 AM
"How do I go about filing a bug report" The form should be filled out in a way that allows the QA department a chance to duplicate your situation. So, for the fonts, you could specify your resolution, the particular font or fonts you have used, and some specific observation that causes you the problem. In theory, the QA dept could then compare similar settings from 1.3a and confirm that we've fixed the problem and send out the bug fix. If there would be no change in performance then they would determine that sending you 1.3a would not help and write it up as a bug (or sometimes these things get entered as wishlist items). In the case of the fonts, however, we generally don't go to all the trouble of testing the fonts, etc. I briefer description of the problem would be acceptable. The bug form is found in the back of the Installation Guide. Nik
#97821From: Scott WomackApr 19, 1994 4:34 PM
Thanks Nik. Will do! -Scott