CompuServe Thread

#Help with Errors

8 messages in this thread
#163379From: M. G. BATCHELORApr 6, 1995 8:25 PM
Well, here's a real strange one for you. As you probably know, I've used Rel 3, 4 & 4c1 successfully under a variety of configurations. With rel.4, I had a couple of problems for the first time, with some display trashing and the program thinking the dongle was missing every few minutes. However, once I installed the latest Vibrant drivers and the 4c1 update, any intermittent problems went away. OK, so I just installed a second EIDE HDD on this Intel Pentium Premier PCI II system, and tested operation of most of my DOS & Windows programs, and everything was fine…..except: When attempting to test 3DS, a few seconds after initialization started I get a Vibrant-generated screen: " INITIALIZATION ERROR 1000: Unknown VDM mode number…this product does not include the draw code for the selected video card. Your config. file is possibly from another version of this product. Re-config. the s/w & select a valid video card. This error should not occur, ….etc.. Note: you may need a VCxxxxxx.vdc file to use this mode & VDC path to point to it " Pressing any key dropped me back to the command prompt with " VCM_init mode 0x00040102 returned error 1000….specified display too small. " Upon running Vib Cfg, everything was set up as usual for my Stealth 64 DRAM 2MB PCI, yet every time I test a display mode, I get the error mssg. above. There didn't appear to be any files missing from the 3DS4 root directory, no disk corruption problems, no viruses. But, I tried the following: 1) I re-installed 4c1, and did NOT get the error message while configuring the Vibrant drivers. The program would boot now. The program *seemed* to operate OK, I could model/animate, load & view images, render, etc.. A) But, if I tried to load ANY 3ds mesh or project file, even those just re-installed, I would get a "Not a Valid 3DS File" message. The viewports would change to reflect the configuration of that file though (?) Even files I created in that session and saved, could not be loaded back in. I could display some flics I'd previously created, but others would crash the system. 2) So, I restored a backup of the 3DS directory made a week ago, and was just used to restore all partitions of the first EIDE drive the other day. So, I know the backup was good. I just used 3DS last night, at length. But, this re-created the boot-up error message above. Back to square one. 3) I've used SmartDrive with 3DS for some time for flics, without problem. But, I commented it out FWIW. Now 3DS would crash while booting with " Init 3DS, Abnormal program termination: Page Fault CS:EIP=000Fh:002777171h " 3) After running every diagnostic procedure imagineable, I could not find any sort of conflict. And with the current configuration, I could run all my other DOS/WINDOWS applications without problem. This included other similar programs such as Microstation, ACAD, Topas, Real 3D, Truespace, Rayman, etc.. But 3DS alone, wouldn't go. I reduced my startup files to the minimum, with the same results. 4) So, I ripped the newly installed second EIDE out, and started-up 3DS and tested it without problems. (???) What in the heck is going on here ? Help. BILL
#163411From: John SchmidtApr 7, 1995 12:39 AM
Bill, >> 4) So, I ripped the newly installed second EIDE out, and started-up 3DS and tested it without problems. (???) Well; it sounds like you've isolated it to some kind of conflict with the new H.D. Did you let the BIOS do the auto-configuration of the new H.D.? Did you try another set of drive cables, in case there was in intermittent short or break that was scrambling things? Are you using a "disk manager" that came with the H.D. to enable 32 bit disk access in Windows? If so, run FDISK /MBR to rewrite the master boot record, which will get rid of the disk manager, after which you'll have to FDISK and FORMAT the disk again. FDISK /MBR *should* give you the option of selecting which drive, but I'd have your good drive backed up just to be sure. With the Premiere II, you don't need a disk manager to read the larger drives; you can just run them bare right out of the box, and I've found disk managers are far more trouble than they're worth, and the speed increase they're supposed to give you in Windows aren't that significant, especially on a Pentium. If you already *aren't* running a disk manager or overlay, and have tried a replacement drive cable, I'd suggest running FDISK on the new drive, deleting all the partitions, including the primary, then start over with FDISK and FORMAT again. If you *still* have problems, I'd think it's probably a fault in the IDE translation circuitry on the H.D. circuit board, and I'd try a new drive. John
#163481From: M. G. BATCHELORApr 7, 1995 10:49 AM
Hi John, << Well; it sounds like you've isolated it to some kind of conflict with the new H.D. Did you let the BIOS do the auto-configuration of the new H.D.? >> Yes, but it's really bizzare as I mentioned, that *ONLY* 3DS has a problem with this drive connected. Yes, it's auto-configured, and it's correct. Let me make this clearer: The ONLY thing stored on the 2nd drive is MAPS & IMAGES. 3DS and the models that it refused to recognize as "valid" are all on the *1st drive*. I transferred all the files to the 2nd drive, and tested reading/writing to it with most all my other programs, both DOS & Windows programs. No Problems. Then when I went to test 3DS, all the stuff in my last message happened. 3DS was affected **just by the prescence of the 2nd drive **. As I stated, it could read/write BITMAPS off the new drive without problem. It *couldn't* load ANY 3DS FILE/PROJECT, no matter where it was stored or when it was created. You see, all other programs have no problem whatsoever with this drive being in the system. My current 3DS install caused the Vibrant error message preventing 3DS initialization. Re-Installing 3DS 4c1 (which means installing the **next-to-the-last** vibrant driver release) causes the error message to go away, but then the program thinks all 3DS files are invalid. And then if I remove the 2nd drive and restore the current 3DS install, everything's fine again! The way I see it, ONLY 3DS has a problem with the prescense of the 2nd drive. The drive works fine, and no other (of about 50) applications has a problem with it, or using it. So, it seems to me that the problem is more 3DS, than the drive. BTW, in researching this, I was told some interesting information about this Intel motherboard: FROM WESTERN DIGITAL : They claim it's a known fact that there are bizzaro problems with the Neptune chipset, but refused to elaborate. Intel refused to comment. FROM INTEL: They said there's a problem with the CMOS memory function. That is, data written from previous hardware config's may not be erased/replaced properly. You are supposed to move the J1-J6 CLEAR jumper to the left of the SIMM sockets to pins 2-3, re-boot, then shut-down and put the jumper back on 1-2. I tried this. FROM INTEL: Even more bizzare, they told me that using SIMMS with gold-plated fingers was in conflict with their spec's. You're supposed to use tin-plated SIMMS, as the gold/tin contact causes a chemical reaction over time, which causes resistance to build up, which has been known to cause all sorts of bizzare problems!! Especially as more devices are added, loading down the power supply. I'm not using the disk manager s/w. Thanks for jumping in. Regards, BILL
#163495From: John SchmidtApr 7, 1995 12:06 PM
Bill, Hmmm…we've got 4 of these motherboards; 1 has a single drive, 2 have dual drives, and mine has 4 drives, and *nothing* like your problems has ever come up. >> FROM INTEL: Even more bizzare, they told me that using SIMMS with gold-plated fingers was in conflict with their spec's. You're supposed to use tin-plated SIMMS, as the gold/tin contact causes a chemical reaction over time, which causes resistance to build up, which has been known to cause all sorts of bizzare problems!! Especially as more devices are added, loading down the power supply. << I think I can vouch for this; I originally had the gold SIMMS, and after about 6 months, I was starting to get an average of 3-4 GPE's, etc., per day in Windows, and 3DS would sometimes just lock up during a render. About 4 weeks ago, I replaced the gold SIMMs with tin ones, and have not had even a *single* error since replacing the chips. John
#163627From: M. G. BATCHELORApr 7, 1995 11:43 PM
<< I think I can vouch for this; I originally had the gold SIMMS, and after about 6 months, I was starting to get an average of 3-4 GPE's, etc., per day in Windows, and 3DS would sometimes just lock up during a render. About 4 weeks ago, I replaced the gold SIMMs with tin ones, and have not had even a *single* error since replacing the chips. > That's interesting, that you had that experience. I spent about a half a day arguing with my supplier about this issue. They think it's ridiculous, but it makes some sense to me. I solved the problem 3DS had with the 2nd EIDE by dropping back and punting <g>. I gave up on the EIDE after much experimentation and frustration, and added a 2nd internal SCSI. The problem disappeared. I don't know what the deal was with 3DS & the 2nd EIDE, it should be no problem. It's kinda' strange though, in that this system has: PCI IDE controller, SCSI controller, proprietary CD ROM controller, 3 physical hard disks, 13 logical devices, Erasable Optical, CD ROM, SCSI Scanner, Tape Drive, PCI SVGA S3 display, ATVista w/ daughtercard, Wavetable synthesis card, with a second as a daughtercard, 2 MIDI Ports, 3 serial ports with Mouse/Tablet/Modem, 2 parallel, 2 FDD's…..and I can make it all work together flawlessly under DOS/WINDOWS/NT….But I can't manage to add a second "Plug & Play" HDD and use 3Ds, to save my life <g> Oh well, thanks for the info. BILL
#163631From: John SchmidtApr 8, 1995 12:58 AM
Bill, >> I don't know what the deal was with 3DS & the 2nd EIDE, it should be no problem. I agree…very strange. But I'm glad you at least got it going, even though it meant using a SCSI. Quite the machine! John
#163632From: John SchmidtApr 8, 1995 1:16 AM
Bill, >> I spent about a half a day arguing with my supplier about this issue. They think it's ridiculous, but it makes some sense to me. For a one page info-doc from Intel on the gold/tin SIMMS issue, download doc. # 4229 from the Intel faxback system: 800-628-2283. There are a lot of other good docs there, too. BTW, my Premiere manual says you *must* use tin SIMMS on this motherboard; if your M.B. and memory supplier are the same, it should be their responsibility to see that you got the correct ones. John
#163840From: M. G. BATCHELORApr 9, 1995 10:54 PM
Hi John, RE:Simms>> Other than adding a second EIDE <g>, this system works well with all the garbage I've got stuffed in it. I believe the SIMMS are supposed to be X36's, too…but these are X32's. Who knows ? Thanks for the info.. Regards, BILL