A-Squared Distributions
7 messages in this thread
Help!
Does anyone know what has happened to A-Squared Distributions Inc? They are
the makers of LIVE!, a video digitizing card. I sent one in for repair and
have not heard from them since. I've tried by phone but only get an
answering machine and no responce. I desperately want my live 2000 card
back.
I would appreciate any leads.
Bruce Munies * *
:
v
Don't worry too much… They still exist… It's a small company by
anyone's standards so the answering machine is really no suprise. Be
patient.
Jim Joslin AmiComp Computer Center (Oviedo, Fl)
Is this the same A-Squared that does Art of Go? If so, I have had a
problem with AOG, and called them. They called back the same day and left
an answer on my answering machine. I returned the defective disk and they
sent me a new one. I am quite impressed with their courtisy and
promptness. Gold star for service (but not for the ability of the game to
play Go).
Bill, I sent them a check (which they cashed) for the requested $5.00 for
the beat version of Live! . It never arrived and they've ignored my request
for another copy of the disk. In fact they won't return my messages on
their machine. I was never ignorant to them but they sure are a couple of
bums. If I ever run across them at a show I'm sure I'll belittle their tech
support and their company in front of as many possible A-squared
Distribution customers as possible! I did finally get the disk, from a
forum member and guess what? The dern thing won't recognize my Live! board
as being active! It's garbage! They've turned into the biggest JOKE as far
as I'm concerned, I wouldn't buy another product from them even if it was
going to be the Video Toaster (which is NOT being distributed by them)!
chris AT&G
I guess we all run into problems at times. I have had a similar problem
with Intuitive technologies over Ultracard. In my case, they didn't send
me my update until I sent a registered letter threating to start legal
action. My experiance with A-squared has been good. I hope they will
correct your problem. If not, try the registered mail route. It does get
attention.
I wish registered-mail legal threats worked as well against
Computer Mart! They casually ignored mine. Now I'm having to go through
all sorts of other channels!
NEVER BUY FROM COMPUTER MART!!!
Is this the same A-Squared that does Art of Go? If so, I have had a
problem with AOG, and called them. They called back the same day and left
an answer on my answering machine. I returned the defective disk and they
sent me a new one. I am quite impressed with their courtisy and
promptness. Gold star for service (but not for the ability of the game to
play Go).