CompuServe Thread

#Supra modem

9 messages in this thread
#57479From: NEIL GOLDSMITHMay 17, 1992 4:16 PM
Has anyone encountered a problem with the speaker on the new Supra fax/modem v32bis 14400? I have had the modem for about a month, and just recently the speaker will fade in and out when it is dialing a number. It always works fine with the first call, but after that all I can use to judge the success of the call is the status message on the screen. Any help would be appreciated before I give SSupra a call
#57486From: Bob AshforthMay 17, 1992 9:08 PM
Neil- FWIW, I have the V32.bis and have not experienced this problem. Bob – Don't get even, get odd! –
#57590From: Paul LakeyMay 19, 1992 1:51 PM
Neil, I have a very rough sounding speaker on my Supra V32bis, loads of crackling and hissing but the line is fine but up to now no fading. I have only had my modem a few days but it seems very flakey compared the other Supras that I have owned. One problem that is bugging like crazy is that it can never make up its mind if its going to return a "BUSY" status message. I have to sit there and watch it. I don't think its the modem settings as it works sometimes and not others, even when making the same call!. Do you have FAX software for it?……I have gotten the AFAX demo to work on it quite well but its not really what I want so I would like to get some feedback about GP FAX before I send off for a registered copy. Paul Paul Plymouth,England
#57595From: NEIL GOLDSMITHMay 19, 1992 8:07 PM
Paul, sorry, but I don't really intend on using it as a Fax so I didn't get any fax software. Your problem sounds like what I was experiencing. I have owned the modem for a little over a month and at first my status messages weren't consistent. The speaker bombed on me only about a week ago. Sometimes I can hear the number dialing, but then it will just shut off. It is quite a pain because if I call a new board I don't know if I get the disconnect message, and actual person, or just an endless ring if I don't connect. I will call Supra tomorrow and let you know what they say. Neil
#57722From: Paul LakeyMay 21, 1992 1:33 PM
Neil, Yes I will be interested in what Supra have to say, I think that the speakers are bit of a weak point in all there modems as a friend of mine has the 2400ZI internal modem and his speaker has kicked the bucket also. He is trying to persuade me to donate the speaker from 2400 external that I have here ;-). Paul Plymouth,England
#57768From: NEIL GOLDSMITHMay 21, 1992 9:24 PM
Well better the speaker than anything else I guess. So far the rest of the modem is great. I left a message here to Supra and I am waiting on a response.
#57860From: John GagerMay 22, 1992 11:36 PM
Well there are 3 things I've found that are a problem with the Supra FaxModem. Like you mentioned, the speaker. Next the modem sometimes has problems recognizing a busy signal. And last, there is a bug in the firmware that prevents 2 Supra FaxModems connecting up at 14.4. Has to do with each modem not wanting to initiate 'Fallback' mode. Supra is aware of this one and said they would have a rom fix in the future. John – K7KB (via Whap!)
#57872From: Paul LakeyMay 23, 1992 2:34 AM
John, I am glad that I am not the only one having problems with the SupraFAX, the speaker problems I can live with but the failure to send a "BUSY" message is REALLY annoying. The problem of the Supra>Supra connection I was'nt aware of so I will have to look out for that. I do hope Supra send out the upgrades automatically, maybe we will get a free voice messaging upgrade free at the same time;-). Paul Plymouth,England
#57610From: Jeffrey SeidelMay 19, 1992 10:18 PM
Hi, I have the SupraFaxModem V.32 (same thing just limited to 9600) and it works fine. The speaker is actually too loud so I've set it at L0 (the default is L2). Have you called Supra about it? Jeff