CompuServe Thread

#Platform Futures

10 messages in this thread
#47820From: John NairnMay 6, 1993 9:53 AM
Rich, >> But I don't know how to put it any more exactly than "MEMFRM.TXT file in Lib #14. << One problem may be in the use of Library Numbers (eg, Lib #14). Unless you happen to browse the Library overview information (remember, not everyone reads the manuals!), it is not clear what library #14 is. When the user enters the library, only the library section titles are given, not the numbers. So, unless you know that Lib#14 is the OPA section, you don't know where to look. We either need to start giving libary file references in terms of the library name (eg., OPA) or have an easily accessible and visible table of name-to-number conversions. — JohnN.
#47825From: Rich Bowers/OPAMay 6, 1993 12:01 PM
John: Ok, when I look at the interface for entering the libraries thru the terminal mode, I get a numbered list of names. I didn't realize there was a way to avoid it. So let's work out a better protocol. Best – Rich
#47841From: Larry LandMay 6, 1993 5:42 PM
Rich…OzCIS for some reason shortens LIB names during configuration. This can be changed at any prompt but typing SET BRIEF (YES or NO). Be seeing you. -Larry
#47845From: Rich Bowers/OPAMay 6, 1993 7:24 PM
Larry: Thanks for the tip! We'll try to accommodate as much as we can in the future. Best – Rich
#48162From: John NairnMay 11, 1993 11:19 AM
Rich, >> when I look at the interface for entering the libraries thru the terminal mode, I get a numbered list of names << Verrrrry Interesting! I usually access CIS via their PC version of CIM (the CompuServe Information Manager) software. It only shows the names of the Libraries. We obviously need to understand the various access methods and formats to the forum before we can define any general organizational and naming/numbering schemes to use. I will try a plain vanilla access through my terminal emulator to see what users of that interface see. Do you use the MAC version of CIM, or a terminal emulator? (That might also explain why most of your messages use lines longer than 72 characters; were you aware that these lines spill off (eg., cannot be seen without horizontal scrolling) the 72-character displays used by CIM and many other BBS access programs? As soon as I have "poked around a bit" using a terminal emulator, I will send some suggestions for organization and library naming. But at least this may explain why some users are confused about which library is #14. More later… JohnN.
#47872From: Adrian Godfrey [D]May 7, 1993 1:30 AM
John, Unless you're using CIM (Compuserve Income Maximiser<g>), most people see the library numbers rather than library names. Adrian
#48163From: John NairnMay 11, 1993 11:24 AM
Adrian, Yes, I am using CIM (didn't realize it was a bandwidth (ie., $$) hog. Unless that puts me in an absolute minority, however, we need to accommodate such users by either not using Library numbers, or having an easy way to cross reference library names with numbers. I wonder what other differences exist between the various access methods in the amount and format of organizational information they provide? BTW, what do you use? Regards — John Nairn
#47983From: Roger HutchisonMay 8, 1993 4:08 PM
Here here!!! John is giving good advice Rich. Please pay attention.
#48164From: John NairnMay 11, 1993 11:34 AM
Roger, Thanks for the support. Do I take it that you use CIM as your CompuServe access tool, or is there another access method that also does not show library numbers? Also, when you suggested that we should provide new users with clearer instructions on finding/retrieving library files, were there other issues in addition to the library name/number problem that you had in mind? Rich and I are working on reorganizing the forum for better access, and any suggestions are appreciated. Regards – John Nairn (assistant SysOp).
#48202From: Roger HutchisonMay 11, 1993 9:36 PM
John I use TAPICS to first go on line and retrieve messages in the forums we frequent. Then off line we compose responses, usually to an EMAIL address, ie. their CIS user number. We periodically go into libraries and try to: first assertain what is of interest second flag the messages that we are interested in third re log on and retrieve flagged messages It is not user friendly. In fact, it is dard right user unfriendly. This comment relates to CIS more than to TAPCIS. The F1 help function or its equivalent is not available so that you can naviagte forward and backwards. In short, even though CIS boasts over 500,000 users, it is a negative and therefore restrained user system. This problem relates to more than just the library problem here in the great forum of CD-ROM. I tried last week three times to post a paid advertisement on CIS. I scrolled off the screen on each line and therefore lost my message. I could not raise help to "pay money to CIS" for the ad. Their SYSOP would not respond to 4 messages sent over 5 days time. CIS is a nightmare for anyone but a computer programmer. Wake up CIS. You are loosing big money! Thanks for listening.