CompuServe Thread

FCII and HPDJ 500C

3 messages in this thread
#56956From: Don WolfordMay 13, 1993 11:29 AM
Hi Softwood! We have a couple of questions regarding FCII and our new HPDJ 500C setup. We are using a 2 meg 2.0 A500 with the Super DJC driver. The printing times for the 500C are very long…it takes about 5 mins or more just to print a normal page of black text. To print in color, for example the demo file "The Bicycle" takes over 30 mins a page. What are we doing wrong? Should we invest in more memory? An accelorator? Do we have the driver setup wrong? We also use FCII on our other A500 system (1.3 and 1 meg) with a 24 pin printer, and printing times are significantly shorter. The other problem we have with both machines is that sometimes the mouse pointer simply disappears and cannot be gotten back except to hit a function key, and go through the "no macro" bit. This is very frustrating for the kids, who are using FCII all the time for their school papers. Also, sometimes when this happens, the system crashes. The other problem is that sometimes the text already entered simply disappears from the screen and cannot be gotten back. If it has been already saved, then we need to reboot and reload everything. We love the output that FCII generates, but quite frankly we find that for every day informal writing, we still tend to drag out our old version of Prowrite. It simply seems to be more stable. Thanks for your time. Don Wolford
#57550From: SoftWoodMay 23, 1993 10:18 PM
Don, First, your printing times do seem a little too long. Please check in the menus (Project->About->Final Copy) and tell me what the "Created" date is. Your disappearing mouse pointer is a bug we have heard about but cannot seem to duplicate…therefor the programmers can't find the errant part of the code that needs to be fixed. They have been through the program three or four times with a "fine-toothed comb" and couldn't see anything wrong with the instructions that control the pointer. We have ten Amigas at SoftWood and none of them makes the mouse pointer disappear and stay that way. A work-around I have for you is to just tap either ALT key. This changes the pointer to a different image (while holding an ALT key) and then restores the normal pointer when the ALT key is released. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151
#57991From: Don WolfordMay 31, 1993 10:08 PM
Hi Ric. The created date on our copy of FCII is Sept. 28, 1992. (Release 1). We will try the ALT key fix for the pointer prob. Let me know if there is anything else we should be doing…thanks. Don W.