CompuServe Thread

#GPFax Faxout problem

5 messages in this thread
#197631From: Clarence SaundersMay 20, 1995 2:06 PM
I've had GPFax installed on my A4000 for a while now, and while I have received faxes in the past w/o any problems, I've never had the need to actually send a fax out,… until now. My question or concern is this, whenever I try to print out a document, with GPFax running in the background so that it's print driver intercepts the print out request, and just prior to getting the request box where you actually input the phone number and/or schedule the fax transmission, GPFax outputs a Warning box stating "Warning. GPFax could not get screen information" (or something along the lines). Should I be worried about this, or did I miss something during the installation? Or better yet, what am I doing wrong. My current system is: A4000 40 25mhz 12 Mg Ram Desktop Magic (commercial screen saver installed) ASIM CDfs (CD Rom file system) This is what the machine boots up with (aside from the GPFax assigns in the user-startup). Anyone having a clue as to what could be happening, please let me know. Thanks in advance.
#197636From: Clarence SaundersMay 20, 1995 2:27 PM
The original message was a little ambigous when stating the message I was getting. The Warning box message is: **** WARNING **** GPFax: Failure to determine screen info This is beginning to drive me nuts. I'm running the Amiga using a Multiscan Productivity screen resolution, but no matter what screen mode I change to, I still get the same message. Heeeelllllppppp!!!!
#197645From: Asha DeVelderMay 20, 1995 6:04 PM
Clarence, > My question or concern is this, whenever I try to print out a document, with GPFax running in the background so that it's print driver intercepts the print out request, and just prior to getting the request box where you actually input the phone number and/or schedule the fax transmission, GPFax outputs a Warning box stating "Warning. GPFax could not get screen information" (or something along the lines). I'm not sure I understand how you're doing this, but here's what I've done in the past and it's worked. I used Prowrite to write my FAX. I ran GPFAX first, then Prowrite. Wrote my FAX and told Prowrite to print it. When it finished, I quit PW and told GPFAX to send out the FAX to the place I wanted to send it. I've had no problems doing it this way. I've heard that other have had some problems using Final Writer and someone else had one with either ProPage or Pagestream, unfortunately I don't know what the solution to those problems was. Hope this helps some. Good luck!! Skimming through the Redwoods on AutoPilot Asha
#197693From: Peter JonesMay 21, 1995 2:16 PM
Clarence, I get exactly the same message on my A4000/40. Just say OK. GPFax will then produce the fax. Pete
#197795From: Clarence SaundersMay 22, 1995 5:10 PM
Well, after a more detailed observations of what was going on, I have determine that the problem occurs only in Multiscan Productivity mode. If you NTSC or PAL high or normal res, you don't get this *** WARNING message. I have concluded that it might have to do something with the vertical screen resolution which at 640 x 480 in Multiscan mode is twice that of NTSC or PAL high res mode. OTOH, I could be (and probably am) totally wrong and it may be just the fact that GPFax doesn't support the Multiscan screen mode. It is comforting however, to see you are not the only one in this bind. Thanks,