CompuServe Thread

#Divide Overflow Error

3 messages in this thread
#16411From: doug wolfgramJun 2, 1992 3:56 PM
Gee, I thought this was ADESK Tech Support! (g) Can I actually call ADESK and not have to go through an ill-informed MM dealer?
#16419From: PhilD [ADESK]Jun 2, 1992 5:05 PM
You can call Autodesk Technical Support directly for help with Autodesk Animator. For help with Animator Pro or with 3D Studio, you must go through your authorized dealer. If the dealer doesn't know an answer, he can always his dealer support people here at Autodesk and get the answer for you. –Phil [ADESK]
#16439From: Evan Yares [WeirdTM]Jun 2, 1992 9:38 PM
Phil: I'm an authorized multimedia dealer. I have this client – we'll call him "Doug." <g> He has a problem with the aspect ratio of a Wacom digitizer running on AAPro. Since it's the Autodesk supplied WACOM.IDR driver, Wacom is of no help. How do I go about scaling the pointing area so that the tablet maps properly to the screen? Can I patch AA.CFG? Can I patch the driver? Can I get source code for WACOM.IDR to fix the scaling? Evan <Authorized Autodesk AutoCAD and Multimedia dealer>