#QBTs update
7 messages in this thread
I have managed to update my QBT to 2.0.1 by puting it all in RAM: &
then copinng it to the disk copy. NOW it won't accept my name &
serial #….the "OK" button is ghosted. What to do? This is my second
message about the update. I had no trouble with QB updates. Please
answer. Gracia
The same thing happened to me. I don't know what to do if the OK button
is ghosted.
Ask for our money back? An answer from CCS? Sympathy <G>.
When you enter your serial number in the requester, the first three
digits _must_ be "201", rather than "200". Although this is
explained in the "Read_This" file, many people failed to notice it.
Once your serial number (with this change) is entered, the "OK"
button will be enabled.
I did enter 201. In fact I tried 210xxxxx, nothing; then I tried 201
xxxxx, still nothing; THEN I sent message. I just tried it again to
make sure I wasn't talking through my hat…it still doesn't work.
I DID have to recopy my master to the copy, since it did not take
correctly the first attempt to upgrade…could this be the problem? If
so it certainly makes life difficult for honest clients, if there is
a problem and one has to make a second copy and thus renders it
unusable.
Gracia,
I think I see the problem. You must enter the number as "201.xxxxx",
not "201xxxxx". (i.e. there must be a period between the "201" and
the second number).
Yup! You are so right. As I mentioned in last message, it doesn't
cost more to give <exact> instructions in docs & mamuals & saves so
much wear & tear on the nets & our poor brains <G>. Thanks anyway,
all is well now.