CompuServe Thread

#Mouse Lock UP

11 messages in this thread
#174917From: Wayne LeongJun 12, 1995 10:49 AM
Anne, My mouse is locking up my system when I move some of the slide bars in the Material Editor like the diffuse light side bar. Any ideas on how to fix this problem. I using a logitech 3 buttom mouse. Thanks Wayne
#174937From: Brian Rudolph [Adesk]Jun 12, 1995 11:46 AM
<< My mouse is locking up my system when I move some of the slide bars in the Material Editor like the diffuse light side bar. Any ideas on how to fix this problem.>> Sounds like a memory conflict. Below are instructions to help you diagnose the problem. -b Title: Clean system boot; diagnostics for memory conflict… Description: To confirm that the problem is caused by a memory conflict, re-start the computer with simplified settings (a 'stripped system') and see if the problem goes away. For DOS-only computers, a stripped system means that the computer is rebooted without terminate and stay resident (TSR) programs nor device drivers that are not absolutely necessary for the operation of the operating system and computer. The Autodesk program should also be configured for VGA display if possible, to rule out display driver conflicts. To reboot into a stripped system for 3D Studio and Animator Pro, change the system files as follows: CONFIG.SYS should contain only: FILES=40 BUFFERS=20 AUTOEXEC.BAT should contain only: PATH=<your path> PROMPT=<your prompt> You may want to use the DOS SYS command to create a bootable floppy for this trouble-shooting exercise and place these simplified system files on the diskette. Or, you may edit the existing CONFIG.SYS and AUTOEXEC.BAT files currently on the hard disk (make back-up copies first). Make sure you have a bootable DOS floppy on hand, just in case the computer has trouble rebooting. Note: Quarterdeck QEMM users may find it helpful to review the QEMM trouble-shooting documentation and use the Analyze utility to track down memory conflicts. Trouble-shooting: If the program now operates correctly, the next step is to determine which program or driver in your system files is causing the conflict. Edit the CONFIG.SYS and AUTOEXEC.BAT files, adding one device driver or TSR command at a time, rebooting, and starting 3D Studio/AAPRO until the error reappears. When the error happens, the last item you added to the configuration is probably the trouble maker. Once we know which drivers are conflicting, we can determine the proper course of action. If you are using special display adapters (for example, a Targa frame buffer), you should check the documentation that came with the display driver to see if special memory settings or EMS exclusions are needed.
#175903From: Wayne LeongJun 17, 1995 10:18 AM
<< My mouse is locking up my system when I move some of the slide bars in the Material Editor like the diffuse light side bar. Any ideas on how to fix this problem.>> Brian, I was able to correct this problem with my system by changing the VIBRANT driver from 640×480 by 16M colors to 640×480 by 64K colors. My system does not lock up when moving the diffuse side bar in the Material Editor. What does this tell me? I'm using an Orchid Farenheit Card with 2 Meg of Vram. I did not have this problem before. Is there something wrong with my Vram or a problem with the memory maping of the video? Or none of the above. Wayne
#176072From: Brian Rudolph [Adesk]Jun 19, 1995 1:05 PM
<< What does this tell me? I'm using an Orchid Farenheit Card with 2 Meg of Vram>> This tells you that the Vibrant drivers and your Mouse drivers are most likely experiencing memory conlicts. I would strip the system and see if the problem still happens in a vanilla environment. I have included some help on stripping the system below. -Brian Title: Clean system boot; diagnostics for memory conflict… Description: To confirm that the problem is caused by a memory conflict, re-start the computer with simplified settings (a 'stripped system') and see if the problem goes away. For DOS-only computers, a stripped system means that the computer is rebooted without terminate and stay resident (TSR) programs nor device drivers that are not absolutely necessary for the operation of the operating system and computer. The Autodesk program should also be configured for VGA display if possible, to rule out display driver conflicts. To reboot into a stripped system for 3D Studio and Animator Pro, change the system files as follows: CONFIG.SYS should contain only: FILES=40 BUFFERS=20 AUTOEXEC.BAT should contain only: PATH=<your path> PROMPT=<your prompt> You may want to use the DOS SYS command to create a bootable floppy for this trouble-shooting exercise and place these simplified system files on the diskette. Or, you may edit the existing CONFIG.SYS and AUTOEXEC.BAT files currently on the hard disk (make back-up copies first). Make sure you have a bootable DOS floppy on hand, just in case the computer has trouble rebooting. Note: Quarterdeck QEMM users may find it helpful to review the QEMM trouble-shooting documentation and use the Analyze utility to track down memory conflicts. Trouble-shooting: If the program now operates correctly, the next step is to determine which program or driver in your system files is causing the conflict. Edit the CONFIG.SYS and AUTOEXEC.BAT files, adding one device driver or TSR command at a time, rebooting, and starting 3D Studio/AAPRO until the error reappears. When the error happens, the last item you added to the configuration is probably the trouble maker. Once we know which drivers are conflicting, we can determine the proper course of action. If you are using special display adapters (for example, a Targa frame buffer), you should check the documentation that came with the display driver to see if special memory settings or EMS exclusions are needed.
#176483From: Wayne LeongJun 21, 1995 2:10 PM
Brian, I ran my system stripped clean as you suggested except I did include the mouse.sys driver in the config.sys. The system still locks up in the material editor with the vibrant driver set to 640×480 with 16 M colors. What do I do next? Wayne
#176496From: Brian Rudolph [Adesk]Jun 21, 1995 2:30 PM
<<The system still locks up in the material editor with the vibrant driver set to 640×480 with 16 M colors.>> What about at different resolutions/color depths. Does it still lock up? -b
#176561From: Wayne LeongJun 21, 1995 8:38 PM
Brian, With the system stripped, 3DS works with 64K colors in the material editor. This system has no problems with the rendering display set to 16M colors by 640 x 480. Wayne
#176683From: Brian Rudolph [Adesk]Jun 22, 1995 10:56 AM
in that case the problem might be related to the Vibrant Driver at that particular resolution/color depth. If you have the time, you might fill out the Vibrant BUG form (VIBBUG.TXT). -Brian
#176733From: Wayne LeongJun 22, 1995 3:17 PM
Brian, How do I get the Vibbug.txt form? Wayne
#176739From: Brian Rudolph [Adesk]Jun 22, 1995 4:22 PM
File Info for VIBBUG.TXT Section: HWare/OpSys/Video Contributor: 70421,76 Size: 1053 Submitted: 11/18/94 Type: Text Accesses: 339 Title: Bug form for 3D Studio Vibrant drivers Keys: AUTODESK 3D STUDIO VIBRANT BUG 3DS FORM REPORT BUGS Please use the information in this text file as a checklist to help report your problems with 3D Studio video drivers. You may report your problems to SYSOP, or Nik Grant, 70421,76. Thank you. This is a text file and can be viewed on line.
#174938From: Jonas Ruikis [ADESK]Jun 12, 1995 11:48 AM
Hi Wayne, <<…lockups.. >> What happens when you follow the following steps.. ? Title: Clean system boot; diagnostics for memory conflict… Description: To confirm that the problem is caused by a memory conflict, re-start the computer with simplified settings (a 'stripped system') and see if the problem goes away. For DOS-only computers, a stripped system means that the computer is rebooted without terminate and stay resident (TSR) programs nor device drivers that are not absolutely necessary for the operation of the operating system and computer. The Autodesk program should also be configured for VGA display if possible, to rule out display driver conflicts. To reboot into a stripped system for 3D Studio and Animator Pro, change the system files as follows: CONFIG.SYS should contain only: FILES=40 BUFFERS=20 AUTOEXEC.BAT should contain only: PATH=<your path> PROMPT=<your prompt> You may want to use the DOS SYS command to create a bootable floppy for this trouble-shooting exercise and place these simplified system files on the diskette. Or, you may edit the existing CONFIG.SYS and AUTOEXEC.BAT files currently on the hard disk (make back-up copies first). Make sure you have a bootable DOS floppy on hand, just in case the computer has trouble rebooting. Note: Quarterdeck QEMM users may find it helpful to review the QEMM trouble-shooting documentation and use the Analyze utility to track down memory conflicts. Trouble-shooting: If the program now operates correctly, the next step is to determine which program or driver in your system files is causing the conflict. Edit the CONFIG.SYS and AUTOEXEC.BAT files, adding one device driver or TSR command at a time, rebooting, and starting 3D Studio/AAPRO until the error reappears. When the error happens, the last item you added to the configuration is probably the trouble maker. Once we know which drivers are conflicting, we can determine the proper course of action. If you are using special display adapters (for example, a Targa frame buffer), you should check the documentation that came with the display driver to see if special memory settings or EMS exclusions are needed.