Hardware lock errors
9 messages in this thread
I am running 3ds r4 and yesterday I started getting a hardware lock error. It
occurs about every 30 minutes, usually while working in the 3d editor or
keyframer. I get a dialogue box that says "Hardware lock missing, program will
terminate. Do you wish to save a project file?", then I get kicked out after
saving my project. I checked the dongle and it is in place. Any ideas what is
happening?
Thanks
Mitch Gates
Hi Mitch,
I had the same problem last week. Now I am using the dongle on the other LPT.
Hope its same easy for you 😉
Claus
Claus:
I purchased 3D Studio at a computer flee market , got it installed
When I started it I recieved the error "sentinelPro not installed"
and it exited. I checked the forum and have now learned that I
needed a hardware lock. Where can these be purchased and/or am
I out the money spent ?
Herb
Herb,
I'm afraid you are out of luck! 3DS needs the hardware lock plugged into the
parallel port to run. Period!!
How much did you pay for it and where are you located, if I might ask?
Any chance of getting the money back?
TedB
-Ted Boardman
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Herbert:
>> I purchased 3D Studio at a computer flee market, got it installed
>> When I started it I received the error "sentinelPro not installed"
I guess that's the correct spelling of "flea market" in your case, they
probably took your money and flew! :^)
Greg Pyros
As far as I know, the only way to get a Sentinel is to buy one from Autodesk
and they will charge you full price($2,995). You should try to get your money
back!
Mitch,
Download HWLOCK.TXT from the libraries, it talks about troubleshooting hardware
locks.
-b
Brian
I read that text file when I first started having problems. It seems to
address situations where the lock wont work from the start, and won't even let
you run 3DS. I have been running 3DS for a year now with no problems. This
started up out of the blue. I will try installing it on another system to see
if it happens there too.
Thanks
Mitch
<<This started up out of the blue. I will try installing it on another system
to see if it happens there too.>>
If you think that the hardware lock itself is starting to go bad, you can get
that replaced. Talk to your dealer and see if they will give you another lock
to test on your system. If you get the exact same behavior from their lock as
well, then you know it is something in the system. If their lock works fine,
then you know you just have to replace your current hardware lock, and the
dealer will help you do that.
-Brian