CompuServe Thread

#3DSr2 Problem w/ATI Driv

6 messages in this thread
#33493From: Lee DeYoungJan 26, 1993 7:40 PM
My Gateway 2000 4DX2-66V computer is equipped with an ATI Graphics Ultra Pro local bus video card. I've run into a problem trying to install the special ATI "DLXPRESS" drivers for Autodesk's 3D Studio release 2 (which was already working on my system by using a VESA driver). When I try to follow installation instructions, everything seems to work well until I reach the step of deleting the "3DADI.CFG" configuration file and then starting the 3DS.EXE file. When I reach the part about video display resolution, I get the following error message when I try to select 640×480-256 colors: Error Number 1206 : Not enough color planes to support 256 colors. 256 color modes require 8 color planes to operate. Only 4 planes were detected which prevents the use of 256 color modes. Select a 16 color mode or add memory to the graphics board. With 1 mb of RAM on the ATI GUP, can't I run 256 colors with this driver? Or might this be a symptom of some kind of hardware or memory conflict? Any help would be much appreciated. Thanks, Lee DeYoung 2718 Parkside Drive Jenison, MI 49428 (616)669-1138 (616)459-3830 (fax)
#33526From: Yost GroupJan 26, 1993 11:32 PM
Lee, you should be able to run 8-bit stuff at that res on that card, but you're going to have to ask a display expert about it. JackB or ChrisE ought to have a definitive word about that. (I'm basically a hardware idiot, and this question is WAY out of my league.) – G
#33541From: Jack Bayt [Vibrant]Jan 27, 1993 3:25 AM
Lee – I know the exact problem your seeing. ATI performed a minor silicon rev that just happened to changed the bit used to determine the type and amout of memory on the board, which is affecting the driver that you have. I will have our tech support staff contact you directly and they will fix you right up. Jack Bayt – Vibrant
#33542From: Lee DeYoungJan 27, 1993 4:34 AM
Jack, What a quick reply! I'm encouraged (and grateful). I don't know if I left my phone number on my original message:(616)669-1138. I'll be working at home the rest of this week and should be around most of the time. Thanks, Lee DeYoung 2718 Parkside Drive Jenison, MI 49428 (616)669-1138
#33646From: Lee DeYoungJan 28, 1993 6:05 AM
Jack, Thanks again for your encouraging reply. I'm very eager to get some tech support assistance so I can overcome this problem (I can't run 3DSr2 until I do). Unfortunately, I haven't heard anything from tech support yet. Can someone help me this (Thursday) morning ASAP? Is there some patch or revised file I can download from somewhere? Please help! Thanks, Lee DeYoung 2718 Parkside Drive Jenison, MI 49428 (616)669-1138
#33736From: Jack Bayt [Vibrant]Jan 28, 1993 9:16 PM
Lee – Just got your message (about 9pm(?) here). I'll make sure that you get a call tomorrow (friday). Jack Bayt – Vibrant