CompuServe Thread

#3DS & ATI cards

24 messages in this thread
#48351From: Jul 1, 1993 12:15 PM
Umm… I've got a problem. Now, I know it's hard to diagnose these things without knowing close to everything about someone's particular computer (like the AUTOEXEC.BAT, Model number, whether the person who built it was left or right handed, etc.) but if what I describe sounds familiar to someone, I'd *really* appreciate a word or two of help. I'm using Autodesk 3DStudio at work on a 486 50Mhz machine with 32Mb of RAM and (I suspect this may be part of the problem) an ATI Graphics Ultra Pro Mach32 based video card with 2Mbs of RAM. I've been going through hell because the machine keeps deciding to either hang or turn off and completely reboot while I'm in the middle of rendering a scene. It is repeatable and I've been able to defeat it by doing some obscure things like hiding an object in the sceneor adjusting the camera angle slightly. When I switch over to the rendering screen, my monitor seems to flip through a half a dozen video modes (no exageration!) before settling down. Are there other drivers than the ones provided by ATI (Vibrant Graphics "Ultracad") or have I just made some kind of instalation miscue? Does this ring a bell with anyone? Thanks in advance to anyone who can help! Bruce Meikle
#48373From: Dan PinalJul 1, 1993 2:11 PM
1. Reduce your device drivers (if possible). Don't use ATI's 8514 device driver. Don't use the VESA driver (unless it's the latest one for the ATI forum) Don't use the ANSI.SYS driver that comes with DOS 2. Using the ATI install to set the powerup configuration: Make sure it's correct for your monitor. Set the aperture at least 2MB higher than your ram. Set memory to Shared (never use the 8514 driver with this) 3. Make sure the 3ds.set file corresponds to what the README file says. 4. Use a memory manager like QEMM386 and not DOS's. 5. Alternate from 3ds.exe to 3DShell to call up 3DStudio Good Luck, DanP
#48387From: Jul 1, 1993 3:56 PM
Thanks for your prompt answer! I'll take a look at your suggestions , but off the top of my head: >>1. Reduce your device drivers (if possible). Don't use ATI's 8514 device driver. Don't use the VESA driver (unless it's the latest one for the ATI forum) Don't use the ANSI.SYS driver that comes with DOS<< I don't use either the 8514 or a VESA driver. I use the Ultracad drivers that come with my ATI card. I'd have to check to see if ANSI.SYS is loaded but I don't think it is. >>2. Using the ATI install to set the powerup configuration: Make sure it's correct for your monitor. Set the aperture at least 2MB higher than your ram. Set memory to Shared (never use the 8514 driver with this)<< I'm as sure as I can be it's right for my monitor. As far as the aperture goes, it's an ISA system with 32Mb of RAM. I understand that to mean that the memory aperture *must* be disabled on this system, although I've heard of rumers about a "virtual memory aperture" setup. Of which I know not of. Memory is set to shared. >>3. Make sure the 3ds.set file corresponds to what the README file says.<< I believe it does. >>4. Use a memory manager like QEMM386 and not DOS's.<< Well, that could be something. I am, however, following the advice of the 3DS installation guide for using HIMEM.SYS and EMM386 with 3DS. Is this hopeless? >>5. Alternate from 3ds.exe to 3DShell to call up 3DStudio<< How do you mean "alternate?" I use a batchfile that calls up 3dShell after issuing all the various SET commands. Am I doing a Bad thing? Thanks again for taking the time to answer. Bruce Meikle
#48438From: Alex KaramanoglouJul 2, 1993 7:19 AM
HI Bruce, sorry to butt in but I also wanted to know how to fix this, since it is annoying. I've got a 486-66 w? 16MB RAM, my computer doesn't reboot but it does go through different video modes until it finally stops in the rendering screen, and after it's done rendering it will go through a couple more modes to show you the rendered image. If you find a solution for this let me know please. By the way, I have tried all the suggestions that Dan gave and nothing. Thanks Alex.
#48444From: Jul 2, 1993 9:36 AM
Hi Alex What video card are you using? I took the advice of every magazine article I could find and bought an ISA bus ATI Graphics Ultra Pro with 2Mb of RAM. No one, and I mean *no one*, said a single discouraging word about it in any review that I could find but when I started having problems and started asking people about them, dealers would whisper that "Yeah, we stay away from those. They're buggy. They were released too soon "etc., etc.
#48499From: Alex KaramanoglouJul 2, 1993 2:05 PM
I have the exact same model but in Local Bus Version. I guess I'll try Mike's idea and see what happens. But other than jumping video modes (ANNOYING, and I don't know whether it's damaging to my monitor: I have a MAG Innovision 17") other than that, the card works perfectly. Let me know… Alex
#48531From: Jul 2, 1993 7:20 PM
Alex: I've posted messages to the ATI Support forum about this problem and I'll let you know what I can find out. I *would* like to know what's going on with the jumping video modes. Lettin' ya know Bruce
#48657From: Alexander MathysJul 5, 1993 5:02 AM
Bruce: I use the ATI GU Plus (mach32, 2megs DRAM) on a 486/66 ISA board with the Vibrant driver for 3DS > no problems at all. Some thoughts: – vga memory set to 'shared' is ok. – make sure that you really run the batch file with the SET's for DSPADI, RCPADI, … and VIBCFG. Check this while in DOS before you execute 3DS. – you need to set 'VVESA OFF' in the start batch if you use the VESA driver in DOS, otherwise…: crash… – you may need to install the driver again: delete the 'adi3ds.cfg' for that. Boot your system from a boot diskette with 'nearly blank' autoexec.bat & config.sys. If this works, add device drivers one by one to see possible conflicts. – The flickering screen is normal. The board needs to switch resolutions. Maybe this helps…… let me know. Alexander.
#48512From: Dan PinalJul 2, 1993 5:13 PM
I think Mike Kelley's suggestion is a good one. Try turning off shadowing of the video bios in CMOS. (c000-c7ff). An ATI tech told me they used a 64K ROM that bank selected itself in the 32K address space. Some newer CMOS setups allow you to describe how this area is shadowed but most don't. Since you're using DOS's memory manager, I've heard others on this forum state that the DOS 6 EMM386 wasn't compatible with 3DS's DOS Extender. Whatever you use, be sure the entire video range is excluded from the memory manager: X=A000-C7FF. Also, make sure there is no other address conflict, i.e. another board that needs its address space excluded as well. Lastly, the ATI board uses the address space normally used by COM4. Good luck again, DanP
#48532From: Jul 2, 1993 7:20 PM
Thanks for the info! It's nice to have at least an inkling of what's going on. I'll be back tinkering at the machine Monday, so we'll see. >>I've heard others on this forum state that the DOS 6 EMM386 wasn't compatible with 3DS's DOS Extender. << We're still using DOS 5 at work but this will affect me at home. I'm using DOS 6 and am waiting for my dealer to deliver my own personal copy of 3DS. Oh, well. Back to multiple setups again <sigh>. Bruce
#48689From: Jul 5, 1993 5:54 PM
Thanks again. After fiddling with the blasted machine for 5 or 6 hours, I seem to have got it semi-stable, thanks to your advice and to some experimenting on my own. I'm not yet convinced it's fixed but we'll see. Perhaps sacrificing a dozen slide rules on a sacred bonfire would help…<g> Bruce
#48489From: Mike KelleyJul 2, 1993 1:03 PM
>because the machine keeps >deciding to either hang or turn off and completely reboot while I'm in the middle of >rendering a scene Forgive me for jumping in here, but I had a similar problem on my 50Mz, 32Meg machine that was not solved until I turned off the Shadow RAM in my BIOS setup (on a hunch of a thread I read in the Ani Pro forum). After that — no more problems. My symptoms were exactly yours, and I tried ALL the suggestions of the gurus around here, and this one worked perfectly the first time I've tried it. It's worth a few minutes to give it a shot. If that's not it — sorry.
#48497From: Alex KaramanoglouJul 2, 1993 2:03 PM
Great Mike, thank yopu very much, i'll try it and I'll let you know. Alex.
#48530From: Jul 2, 1993 7:20 PM
Mike: Sounds like a good tip! We have one other system at work that has the same video card and it was acting up with AutoCAD. Seems to me we had to disable the Shadow RAM on it and it's been stable since. I, Ummm….forgot about that one <sheepish smile>. I'll try it out when I get back to work on Monday. Thanks! Bruce
#48690From: Jul 5, 1993 5:54 PM
I was excited by your idea up until I got into my CMOS at work and discovered that it was already disabled <sigh>. But Dan Pinal gave me some additional hints along the same line and, after spending 3/4s of the day fiddling with the thing, I managed to get it semi-stable. It still occasionally and alarmingly blacked out for a split second while using the program. Thanks for your kind help. Bruce
#48549From: Tim c BrananJul 3, 1993 12:00 AM
I have not seen a problem with ATI cards and 3ds, but I can tell you for certain there is a problem with it and several other programs. In Autocad/Arcad, the driver use a command called 'clean', which is also a vital command in Arcad. the program is hobbled without it, but the ATI driver overrides it. We found this one out the hard way and returned it. It also has a problem with it's windows driver and high performance programs. I use one called MIPS, and image processing program that had a tendency to lock up a lot and it turned out to be the driver for the ATI. we got rid of the one we had and no longer recommend it to clients. We have several Number 9 GXE's now we are very happy with. If I remeber correctly, it also had a problem using the full amount of ram on the card if you had more than 16 megs in your machine, but they may have fixed this by now. Tim
#48564From: Jul 3, 1993 9:16 AM
We've had problems with AutoCAD as well. As far as as the "clean" function goes, we've told people to issue the occasional regen command (always a popular suggestion on large dwgs <g>) which I suspect includes a clean routine. As far as the RAM goes, as I understand it, it's not that your machine can't use all of it, it's the memory aperture feature of the graphics card that has to be disabled in ISA systems with 16Mb or more becase 16's the limit an ISA I/O bus can handle. How do the Number 9 GXEs compare in price to the ATI cards? I may have some influence in buying hardware for our firm but someone else holds the purse <g>.
#48597From: Mark PennelJul 3, 1993 1:44 PM
Well, I've had the problem of the machine changing SEVERAL video modes upon rendering and doing again after…using my VLB mach 32 card…annoying to say the least! The other problem I'm having is with colors on the 3d editor/shaper/lofter screens…like creating lines and holding the mouse button to get your direction arrows and the two arrows are supposed to be two different colors like red and yellow…well mine aren't! Any suggestions? I believe once upon a time we tried using the standard vga driver or something in the 3ds set file, but that was a long time ago…if memory serves, colors were right, but when we went to render, it changed video modes a couple of times, and went right back to the 3d editor screen…ideas? thanks Mark
#48599From: Yost GroupJul 3, 1993 2:48 PM
The colors in the Editor/Shaper screens aren't being displayed because you're not using the VGA driver, or you're not using an ADI driver that supports those colors. Both Vibrant and Panacea have drivers now that support that stuff. – G
#48691From: Jul 5, 1993 5:54 PM
I haven't had the problem with colours that you've had on your system. Sorry I'm no help in ideas on that one, either. I am in the midst of pestering ATI support on the problem of rapid change video modes and will let you know if they tell me something usefull. Bruce
#48601From: Tim c BrananJul 3, 1993 4:51 PM
So far they have been rock solid. I believe they are a little more expensive, but the time weve saved in not hassling with them I believe makes up for whatever minimal cost they are extra
#48774From: Robert Hume [Vibrant]Jul 6, 1993 4:34 PM
Bruce, In reference to the 'clean' command and Arcad, you might want to check which version of the Vibrant driver you are using. We disabled our 'clean' command (alias for garbage cleanup) in 2.1 revision 4 when we realized the conflict we were having with other third party applications. This newer (clean-free) version is the same one that comes with the Number Nine GXE and that Tim seems to have no problem with. E-Mail me your address, etc.. and I will see that you get a copy of the latest ATI build.
#48735From: David RhotenJul 6, 1993 10:48 AM
I've had no "clean" problems using the ATI GUP and the Vibrant SoftEngine ACAD drivers. Dave
#48745From: Tim c BrananJul 6, 1993 12:42 PM
you will only experience the 'clean' problem if you are running ARCAD.