CompuServe Thread

Animator Stud., NO PLAY!

5 messages in this thread
#177614From: J. BambachJun 28, 1995 12:50 PM
We just got our copy of Animator Studio, and after installation, we can't make anything play! The sample AVI files load OK, show up as thumbnails, and the playback window shows the selected frame. Then we try to play. The playback window title-bar shows the filename, then changes to the frame number, then stops, showing the filename again. Even though the program sees the total file, playback is as though the program thinks the file is only one frame long. HELP!
#177632From: dave aguilarJun 28, 1995 3:41 PM
>> We just got our copy of Animator Studio, and after installation, we can't make anything play! << anytime we try to help people here, we need information about the kind of system you're installing on, J. for example, what type of OS are you running it on? Windows 3.1? Windows for Worgroups 3.11? Windows NT? Win95? what kind of system are you running it on? 386? 486? Pentium? how much RAM do you have? how much FREE harddisk space do you have? how big is your swap file? these are the basics. also, have you tried installing it on another Windows-loaded system to see if it works there? waiting on your help. -dave
#178247From: Debbie BerneJul 2, 1995 9:30 PM
I just spent an entire month dealing with this problem. Animator Studio will do everything else, except it wont play anything. When I hit the play button, all it does is sais "playing" for about a half a second and then stops. I finally fixed the problem by doing a search in File Manager and deleting anything that had to do with AVI or MCI (make sure you have backups of any other programs that deal with video or animation in case you delete a ton of stuff you weren't supposed to). I then reinstalled Animator Studio and it finally worked!!! I dont't know if this was the problem, but I had duplicate drivers (and maybe dll's;anyway it was stuff with crazy extensions) in both my windows directory and my system directory, and probably a few other places. Anyway, I'm sure any technical support person would brown out if they saw this answer, but it worked for me when nobody could get my system running. TRY AT YOUR OWN RISK!!!!! D. Renneker
#178269From: dave aguilarJul 3, 1995 4:15 AM
>> Anyway, I'm sure any technical support person would brown out if they saw this answer, but it worked for me when nobody could get my system running. << <fainting> <ggg> yeah, we've had a number of cases where we had different versions of DLLs and previous driver installation conflicts. i'm glad you got it working, but whenever things make absolutely no sense, i usually start with a fresh install of Windows and the program. if it works then, i start suspecting all differences since fresh install/OS and fresh install/app. -dave
#178808From: Brian TaberJul 7, 1995 1:31 AM
Sounds like AAS is trying to create an MCI window to play the video and failing. Typically this only happens with many open videos, each played at least once, each requiring resources to do so. If you've got other programs running, try closing them. Otherwise, try freeing up low DOS memory by removing things from config.sys and autoexec.bat.