CompuServe Thread

#Hello Gold Disk!

12 messages in this thread
#37353From: Christopher R. HertelAug 15, 1990 9:54 AM
Tom: Good to see Gold Disk on line again! I have couple of comments that you may or may not have heard, but it's been a while since I've looked around the Arts Forum (most of my time over on AmigaTech), so I don't know the up-to-date topics. Anyway, here goes… 1) I could really use a Forms tool that works with ProPage. We have a few people over in our Human Resourses departement and Commercial Banking Group who have tried to use ProPage to create forms. They get further than they would using WordPefect on PCs, but they still run into a large number of problems. Example forms would include application for employment, expense report forms, etc. Mostly things with a lot of lines, boxes, and words that all have to line up. 2) I would really like to see some of the gadgets available in ProDraw become available in ProPage. The adjustable magnify comes to mind! 3) Odd shaped boxes… Text flow on both sides of a box… you've heard these before. 4) Hot links between ProDraw and ProPage. From ProPage, I would like to be able to click on a graphics box, select EDIT, and *POP* — be in ProDraw to edit the graphic. Exit ProDraw and *pop* — back in ProPage. 5) In order to get color-filled, outlined fonts in ProPage I have to create my Text in a box, change the ink color to the inside color that I want, duplicate the box, put the second box on top, select the box, choose OUTLINE, and change the ink color again. If I want to change the text I have to be careful to change BOTH boxes. I would rather have the option to just FILL an outline font. 6) My experience with your tech support is that you guys are pretty good *IF* I manage to get you on the 'phone. What are the chances of your getting more 'phone lines and a larger staff? I *NEED* to talk to you! <continued>
#37354From: Christopher R. HertelAug 15, 1990 10:00 AM
<continuation…> 7) ProPage still Gurus on me from time to time. I have not yet discovered a pattern, but it does seem to happen when the system is "stressed". For example, yesterday we accidentally pulled up the same DTP file twice (quadruple clicked the icon–two copies of ProPage in RAM at once, both reading the same file). When we tried to print the file, we got a memory error. That's when we discovered that ProPage was running twice. We QUIT the other process, leaving us with only the one running copy. We then tried to print the file (a single-pager), but mistakenly chose PostScript output when we meant Dot Matrix (HP Color Inkjet). We cancelled the print, and tried again. The file printed fine, but when we (finally) exited ProPage–Guru city. Well, that's all I can think of for now. Please let me know how these things stand. Thanks! Chris -)—–
#37355From: Christopher R. HertelAug 15, 1990 10:08 AM
Oh, yes… Forgot one! 8) Now that you have Compugraphic Fonts (supported by the HP III, as well) and ProPage can produce HP output that is as good as the 300DPI PostScript output I get, you need to have an HP PCL Level 4 driver built into ProPage and ProDraw. This would be similar to your PostScript driver. The reason for this is that the HP driver provided with the OS is too slow, considering all of the conversions and calculations that you have to do. Thanks again! Chris -)—-
#37378From: [F] ArnoAug 16, 1990 9:12 AM
1. We have recently expanded our tech support two-fold (read: we hired someone else), so it should be easier to get through. We have provisions for another. Now the bad news… We're probably going to be down one tech support person for awhile (I'm going back to college, but I may land a p/t job here calling CI$, running our own BBS, etc… on contract). 2. Hot Link betweem PDraw, PPage… too late… 2.0 of PDraw doesn't have any provisions for this. 3. "Forms tool", I could possibily see this happening as a external support utility for PPage, but not actually in the program. 4. I forgot what else you wrote… I'll append it to the next message. Sorry. I have a short attention span. Tom Gandey Gold Disk, Inc. Technical Support
#37441From: Christopher R. HertelAug 17, 1990 8:58 AM
Tom… GD (I like the acronym!) really needs to keep supporting users over CIS *and* by phone. CIS is a very good place to provide support for non-emergency questions. I hope that they a) hire you on as a part-time support person (good luck in college!) and b) hire on a full-time person to cover for you while you are doing your Differential Equasions homework. RE: hot link between PDraw and PPage: don't throw away the idea just because there's no provision for it yet! Keep it in mind for the future! RE: forms tool: Yes, that's what I had in mind. A separate program that would use the ProPage/ProDraw data formats. Ok, on to your next reply. -)—-Chris
#37535From: [F] ArnoAug 20, 1990 9:06 AM
Well, hopefully they keep me on p/t here. They'll still have a f/t guy, and they want another f/t guy to supplement us. Tom Gandey Gold Disk, Inc. Technical Support
#37605From: Nancy DevittAug 22, 1990 1:41 AM
Hi, Tom….Yes, it is nice to have your support. I noticed the discussion in another category re deskjet and laserjet printout. I have an ALPS HP compatible with 2.5 meg of memory and have had absolutely no problems, so I suspect that at least some of the problems reported by other users are memory related. My observation is, though, that at 300 x 300 dpi, the CG fonts I've tried don't quite measure up, in smoothness, to the PageStream fonts. Even at 150 x 150 on PageStream, there seem to be fewer jaggies. I'm wondering, since the CG fonts have been so highly touted, if I could be doing something wrong. At present, I'm putting together a book and I've found myself switching back and forth between ProPage (so I can take utilize PDraw for the illustrations), and PageStream, because the print just look better.I don't have any problem outputting a PostScript file for my service bureau, but this particular document will be coming out of my printer camera-ready (or as ready as it's ever going to get), so I'd like to solve the font proglem. Thanks a lot in advance. By the way, I've had my order in (paid) for PD2 – but haven't had a reply. Would it be possible for me to get a Beta copy? One of my editors would really like to do a DTP feature soon and I'd like to use it if possible…..Nancy
#37771From: Christopher R. HertelAug 27, 1990 8:46 AM
Here is another list of items that I would like to have added to Gold Disks "ProPage Improvement Wish List". 1) FLUSH and CENTER do not work if there is a carriage return at the end of a line. This can be a BIG problem. 2) I need more control over paragraph indentation. 3) Automatic bullets — To get a bullet in the current ProPage, I have to switch fonts. Then I have to worry about the point size, spacing, etc. I would really rather just have a key to hit and get a selection of bullets that would match the font I'm in. 4) Drop Caps and Large-Point subject headers. — I hear that Ventura does these automatically. It is difficult to do these with ProPage. Drop Caps, for instance: I have to create a box with the capital letter in it, set the point size by eye, and then adjust the baseline to match (visually) the baseline of the second line of the paragraph. What a mess! Same problem with subject headers that are in a different point size and/or typeface. 5) Automatic tracking adjust. — When I use FLUSH in a column, I have to go through the entire column line by line adjusting the tracking to get things to look right. I would rather have an AUTO-TRACKING option that I could turn on across a blocked area. 6) En and Em dashes! I used ProPage over the weekend, and this is the partial list of things that frustrated me. Please *PLEASE* add these to the wish-list (and let me know that you have done so–it'll make me feel better)!
#37809From: [F] ArnoAug 28, 1990 8:14 AM
From what I've seen, the new PPage should give you everything you mentioned with the exception of the automatic bullets. Tom Gandey Gold Disk, Inc. Technical Support (Should be out soon, 6 weeks?, …maybe)
#37810From: Christopher R. HertelAug 28, 1990 8:45 AM
Ok Tom, I'll look forward to the new version, and hold off on any more comments until I see it. Thanks for your help! Chris -)—–
#37904From: Paul MulderAug 30, 1990 11:17 PM
Tom, Will currently registered PPage users get a copy of the upgraded version? Will there be a cost? Paul
#37379From: [F] ArnoAug 16, 1990 9:18 AM
5. Adjustable Mag – Sure, I think that may even be already implemented in thhe new version. 6. Flow Text around irregular boxes – Err, um… Maybe 7. Sounds like the operations that you want to do with fonts (Color inside the outlines) will be availible as automatic options in the new version (No date yet!) Tom Gandey Gold Disk, Inc. Technical Support