CompuServe Thread

#IPAS Copy Protection

20 messages in this thread
#119772From: Digimation – David AvgikAug 22, 1994 10:35 PM
It has been very interesting reading here for the last couple of days. IPAS development, software distribution and copy protection are very interesting topics. I've wanted to start a thread like this for a long time but have held off for political reasons. Now that it's been done for me, and just in case anyone is interested in another view from a 3D Studio developer… here's two cents worth. I'm the president of Digimation. We specialize in 3D Studio development. It's not a sideline. 100% of our revenues come from 3D Studio products. Whether they be video training tapes or IPAS routines. Five families (with very hungry children) depend on this revenue. I mention this so that you can appreciate our position on distribution and copy protection. First, let me say that other large companies (and you know who you are) are NOT grabbing up all the good IPAS routines. Presently Digimation is shipping Bubbles, Magic and Mirage. According to Gary Yost and many others, Mirage was the hit of Siggraph. Next month we'll be releasing Bones, the skeletal deformation tool for 3D Studio and the 3DS Power Utilities. Before the end of the year we'll be shipping several other major IPAS routines. Every IPAS being designed and developed is being done so to take full advantage of IPAS3 (and beyond) functions. Including 24bit animation and still previews for our Video Post routines (like Mirage) to full color Gouraud shading previews in our PXP routines (like Bones). By the time 1995 hits, I predict that Digimation will have more IPAS expressly for 3D Studio 3 and 4 than ANY other vendor. Digimation does NOT believe in copy protection. We do not and will not resort to Macrovision to copy protect our video tapes. We do not now or ever plan to copy protect our IPAS software. I am not being naive. I know for a fact that copies of our products are circulating around. This may or may not mean lost revenues, we'll never know. However, I believe that our first priority is to the 3D Studio user that lays down his/her hard earned money to purchase our product. I have to believe that there are enough legitimate users out there to support us. If I didn't believe that, then I should find a different market. There are probably four types of users out there. 1. The user who needs a product and buys it. 2. The user who gets a copy of a product, uses it, decides he likes it and buys it. 3. The user who might have bought the product but got a copy, decides not to buy, and 4. the user who never would have bought under any normal circumstance. Our products are tools. And as such we have an obligation to provide the very best tool possible. Our job is to make sure that each product we release is worth more than the asking price. One of the ways we do this is to make sure that our friends (i.e.: legitimate customers) are not burdened with needless hassles over copy protection. Our idea is if the product is incredible enough it will turn some type 3 users to type 2 users. So far we're doing OK. One thing I know for sure, when you call us we'll be friendly and informative. After the sale we have terrific tech support. If you don't like a product we've developed we'll gladly take it back. My point is you can make a living selling top notch products for 3D Studio without copy protection. I believe the Pyros and Yost routines also prove my point. OK that was more than two cents worth…but I feel so much better. David Avgikos – Digimation
#119782From: ROBERT RITGERAug 22, 1994 11:44 PM
David: /_____________From your message_____________\\ OK that was more than two cents worth…but I feel so much better. _______________________________________________ I feel so much better, too. When a company like yours responds to customer requests and needs it makes me wish to do more business with you. Its nice to know that you are listening. FWIW We (ASOFT Forumites) could benefit from Digimation's active presence here. Bob
#119824From: John Mateer [PolyMedia]Aug 23, 1994 8:48 AM
Thank you for a well reasoned and articulate message! As a customer it is refreshing to be treated as an ally instead of a criminal. The folks in favor of copy protection seem to think that simply possessing a program will enable someone to become an instant expert, exploiting it for maximum gain at their expense. The idea that someone can sit down and learn a complicated program like Puppeteer without manuals is asinine. It all boils down to the market – who will buy these programs? My guess is that the vast majority of customers are like myself – professional folks who are looking to complete jobs the most efficient way possible. I, for one, don't have time to scam copies of software even if I wanted to (which I don't), let alone time to hack around on the system to make it work. Reasonable companies such as yours, Yost's, and Pyros' understand this and trust us. Thanks. I simply hope that economic Darwinism will force the over-paranoid companies to reassess the way they're doing business. Cheers, John
#119869From: M. G. BATCHELORAug 23, 1994 2:15 PM
Thanks for posting that….I completely agree. Having followed this cat & mouse protection scenario since the early 80's, it's my opinion that if an individual *_really wants_* to get an illegal copy – they're going to…. Just as if a car thief really wants your car, no anti-theft scheme is going to stop him. I have started to jump into related threads before too, but also didn't for similar reasons. But, I could cite numerous horror stories in the past where protection schemes (especially dongles) have caused great grief in a production environment. At one time I had about 15 dongles that needed to all work simultaneously…..I never could get them to work together. After a couple of deadlines blown because of this, I was forced to start buying a bunch of those s/w unlock programs, which cost as much as $400-500 apiece at the time (several years ago). That really Pi**ed me off AND helped keep the folks in business who make it possible for someone to MISUSE the intent of the unlock s/w (read: use it to steal s/w). I realize there's a lot of ways to look at this problem, and I believe the problem is a little different depending on whether the s/w is an expensive major core application – or a plug-in application. Realistically, it seems that the best protection in the latter case is to merely provide quality s/w at a very reasonable price – and I believe Digimation has done that. For example, Bubbles & Magic are very nice routines, and are only about $60…..what motivation is there for either the s/w unlock developers OR individuals to crack or steal this s/w ? Very little.
#119888From: Heinz SchullerAug 23, 1994 6:30 PM
Your philosophy is by far the most sensible for the end user, and if it works for you as the manufacturer, then I applaud Digimation for taking such a positive stance. I pay for my software and commit to the terms of the usage licenses. In exchange I expect to enjoy unobstructed usage and flexibility.
#119961From: James M. MurphyAug 24, 1994 1:01 AM
Well Said David! Murph'
#119983From: Alex KaramanoglouAug 24, 1994 8:21 AM
I read your thread on copy protection and I think that you are absolutely right. I also wanted to ask you something about Bones. I was told by someone at Digimation that I was going to be sent a copy of Bones to Beta test it and I never received anything. Can you please let me know what happened? I have beta tested for several companies including Fractal Design and Microsoft, and I believe that I could be an asset to you guys in the development of your IPAS programs. One more thing…. How exatly does the deal work for someone making an IPAS routine that wants to sell it through a distribution channel such as yours? I am building a couple of Plug-Ins, and Max Hoffman at Autodesk spoke to me about you guys and Shreiber for distribution. I would like to know how this kind of deal is worked out. My questions are somewhat specific: 1-How does one price the Plug-In? 2-How much will you sell it for after the price is set? Do I regulate that? 3-How long is the contract for? 4-What kind of revenues are projected for the creator of the Plug-In, Short-term, and long-term? I thank you in advance for taking the time to read this and to respond to my questions. Please let me know. Sincerely, Alex Karamanoglou Network Graphics & Animations (305) 865-0081
#120063From: Don LandisAug 24, 1994 2:08 PM
Thank you David. I heavily indorse your products and business philosophy. I recently purchased your Magic and Bubbles IPAS and find them very well done. I like your catalog and hope you continue to expand your product line. Lavina was most helpful in finalizing my decision to buy. You have won me as a future customer! I'll Be Back!
#120124From: Roger DanielsenAug 24, 1994 8:28 PM
David, Is it possible to get a catalog, and how much does magic sell for? Roger D.
#120248From: SyndesisAug 25, 1994 11:54 AM
It's not enough to simply categorize the four basic types of users (1 – buyers, 2 – pirate-then-buyers, 3 – simple pirates, and 4 – steal-everythings). A developer needs to assess the relative size of each of those categories and judge how this affects the bottom line. By your own description, half of the categories describe people who don't buy software. I think many computer users (including developers) are members of more than one of these categories, so perhaps these aren't useful guides. When these four categories complain about CP schemes, at least three of the four groups have their self-interest at heart: no CP means they'll have more software to steal. Groups 2, 3 and 4 are at best hypocritical and at worst, cheats. It's very easy for a developer to be very upset that people are stealing product, both in an ethical sense as well as a business sense. I'm sympathetic to these concerns. (How to act on them is another question.) I think people steal software because they *can*. Although it's impossible to know the true size of these four categories, by your own measure, at least two of these four groups will pirate your product and not buy it, *only because they can*. Obviously, they do find the money to buy *hardware* – they simply decide not to buy *software*. (When was the last time you met someone who copied a $400 software program, versus the last time someone said they were going to steal a $400 modem?) For the record, Syndesis has never had any form of copy protection. (Back in 1987, for few months, we did serialize executables just to be able to track pirated copies, but we realized that was futile. Even if you know who's pirating, there's little you can do.) Personally and business-wise, I find efforts against piracy to be far too draining and all-encompassing. Dongles cost too much, have too many risks, and even a Schreiber-like scheme takes a long time to develop and support. Every tech support call becomes a police interrogation. Every CP scheme has its drawbacks. The only clear advantage is to the developer, although some fuzzy second-hand benefit trickles down to all users who can rest assured that the company is actually being paid for the software in use, and might use it to improve the product, the staff, etc. as opposed to developers who simply hope that categories 1 and 2 outweigh 3 and 4. I wish more category 2, 3 and 4 users would consider the effect of their actions: Imagine if some percentage of their customers had a scot-free method to get their services yet avoid payment. Imagine if that's 1 of 10, 2 of 10, or 5 of 10 customers, and you'll understand why piracy hurts software developers. I wish computer users were as indignant about piracy as they are about copy protection.
#120256From: ROBERT RITGERAug 25, 1994 12:37 PM
John: I'm trying but I don't quite understand your position. /_____________From your message_____________\\ It's not enough to simply categorize the four basic types of users _______________________________________________ Why not? What categories would you like to add? /_____________From your message_____________\\ I think people steal software because they *can*. _______________________________________________ This needs some explanation as I *can* do alot of things yet I choose not to. Maybe you mean 'because they *can*' = 'because it is easy.' If so I think I understand. /_____________From your message_____________\\ (When was the last time you met someone who copied a $400 software program, versus the last time someone said they were going to steal a $400 modem?) _______________________________________________ Obviously a physical object would be noted if missing. A copied/pirated piece of software can leave the original owner no trail of evidence. /_____________From your message_____________\\ Imagine if some percentage of their customers had a scot-free method to get their services yet avoid payment. _______________________________________________ In architecture this is called a "Design Competition." A company asks for several firms to submit design proposals for their new building stating that they will hire the firm with the most agreeable design solution. What they often do is hire one of the lower cost firms and try to get them to synthesize the other's entries, or hire nobody as they were looking for a free feasibility study to find out if they could actually build a new building, or hire nobody and turn the design over to their in-house staff to copy one of the submissions and the list goes on. My point is that WEASELS ABOUND! Bob
#120285From: SyndesisAug 25, 1994 4:02 PM
I meant these categories aren't very useful in terms of drawing conclusions about the problem at hand. Once you've made the categories, you need to assess their relative sizes, in order to effectively judge how piracy or CP might affect sales. Without that, you haven't really advanced your knowledge of the problem. As an architect, you can choose whether or not to participate in "design competitions," and you don't give out electronic versions of the blueprints, do you? With software sales, it's tough to decide whether or not to sell software to someone if you think they're a pirate. In the software business, those fishing expeditions are called "request for proposal." Silicon Graphics just played a round of that with us regarding 3D file format translators. Weasels abound, indeed!
#120293From: ROBERT RITGERAug 25, 1994 4:45 PM
John: To not participate in a design competition can be a significant limitation to your market. Some competitions, if won, bring a tremendous amount of publicity and hopefully new work. Its almost impossible to know for sure which competitions will yield this benefit. To even enter a competition you often have to be willing to work on the design for free for several weeks in the hope of winning. Electronic copies of 'blue prints' are zinged around the globe all of the time and you've hit on a topic that stands the hair up on the back of my neck. Pirating of plans is a plague and scares me. Facility Managers, furniture dealers, manufacturers and contractors all think nothing of passing around disks of electronic floor plans when the data is copyrighted to the architect. Modifications can and have been made causing serious problems and soon we will hear of deaths caused because of some unscrupulous person editing an electronic shop drawing which altered the strength of a material and caused a building collapse. We do RFP's all the time but we are often asked to take it a step further and actually show a partially finished product for evaluation. Since work in architecture is extremely scarce there will always be a number of us willing to gamble away a few weeks of work in the hope of getting a year's worth. The fact is that there are way too many of us architects for today's construction demand. Bob
#120324From: Aug 25, 1994 7:34 PM
Bob: >> The fact is that there are way too many of us architects for today's >> construction demand. So some of us are doing other things these days… :^) I hear you on the design competition. When a client gets your blueprints, the design can be used by anyone. It's the old "instrument of service" philosophy, and it can be difficult to copyright an idea for a design! At least in the software biz, they can't just duplicate your efforts from a photo in a magazine! Greg Pyros, AIA
#120334From: ROBERT RITGERAug 25, 1994 9:24 PM
Greg: /__________From your message___________\\ So some of us are doing other things these days… :^) __________________________________________ I've taken your lead my liege. 😮 Here's some irony for you. I've been at the CG stuff for only a couple of months although my interest has been building for years. In all of the time I slaved in the trenches of architecture my design input was fairly limited (except for the 2 years with Philip Johnson – the guy let me have some fun). Now that I spend my days cranking out animations, presentations and digital hokus pokus my design input is quite high. You know how those odd details show up when you've modelled a space in 3D for the first time. So I get to see these things first and therefor get to offer a solution right away. 3DS has extended my work days to 12 hours but its almost always fun. I couldn't say that about checking shop drawings or coordinating an MEP set. Bob
#120448From: Aug 26, 1994 11:28 AM
Bob: The true designers will always emerge… Greg Pyros
#120305From: Digimation – David AvgikAug 25, 1994 5:42 PM
B/EXIT Hi John, I didn't want to over simplify things by lumping people into four groups. My intent was to say that there are people who will buy your software and people who won't. People who will copy your software and people who won't. Our position at Digimation is that there are enough type 1 people who will buy the software that we make for 3D Studio. Therefore we can make money making 3D Studio products. To me, key code copy protection on inexpensive (less than $500) software says that the manufacturer doubts that there are enough legitimate users out there. Then again, it's one guys opinion. Like I said before, I only have direct control over Digimation products and right or wrong, Digimation products are designed for the honest user. David – Digimation P.S. Are you going to Autodesk Univ.? I hope to see you there. If you don't have a booth lined up, come and hang with us! ?EXIT
#120321From: SyndesisAug 25, 1994 7:19 PM
Lest I sounded too pessimistic, keep in mind that my policy about copy protection is, in effect, the same as yours. In the long run, I'll get more sales by offering a solid product at a good price, and giving tech support and making new products that meet customer needs.
#120345From: KENNETH W. GEORGEAug 25, 1994 9:55 PM
So Dave does this make me a .5 type? Kenneth W. George
#120783From: bill "digr" lundeenAug 28, 1994 5:11 PM
BRAVO! Well spoken. Thank you for your efforts. Bill.