CompuServe Thread

#Order Duplication

3 messages in this thread
#43702From: Patrick H. FanelliAug 31, 1994 12:56 PM
Hi…I recently ordered DTS and received it late last week. Today I received a duplicate order of the same — with another invoice. Please advise how you would like to handle the situation. Invoice #'s: 940822 & 940829 Thanks, Pat
#43743From: Marisa HarrisAug 31, 1994 6:41 PM
Pat Please contact Emily at our office 201-909-8600 between 9-5 eastern time. She will arrange to have UPS pick up the package from you and have your account credited. Sorry for the confusion. Marisa, Okna Tech Support
#43753From: David FigginsAug 31, 1994 7:13 PM
I have the same problem, 2nd package arrived today. Better check your order management system. Dave