CompuServe Thread

The following is instructions on how LightWave 4.0 Pre-release owners can make sure they will receive their free update to the finished version: Free Upgrades for LightWave Pre-Release Owners All registered owners of pre-release LightWave will automatically be sent a free upgrade to LightWave 4.0. The upgrade package will include one CD Rom and the following manuals: LightWave 3D Users Guide, Penello Lite User Guide, LightWave 3D Reference Guide and the Systems Guide and Installation manual. All upgrades will be sent UPS Ground, in the order of the purchase dates of the packages. It will take 4-6 weeks to ship upgrades to the registered owners. There is a very high demand for LightWave 4.0; NewTek will work towards sending these upgrades as quickly as possible. Customers who are needing to check their registration should call NewTek Customer Service at 1-800-847-6111 or 913-228-8000 with their LightWave serial number. If the customer is not registered, they can register their product by the following methods: 1. Send in the completed registration card. The registration card will have the serial number already on it. If the regi card has been misplaced, but a photocopy is available, the photocopy can be used as a substitute. 2. If the registration card or copy of the registration card is not available, then a signed copy of the invoice for the purchase will suffice. The invoice must include the customer's name, address, phone number and the LightWave serial number. 3. If for some reason neither the registration card nor the invoice are available, then a letter including all relevant information can be substituted. Please include in the letter the details of how LightWave was obtained. Above items are to be sent to: NewTek, Inc. Attn: Product Registration 1200 SW Executive Drive Topeka, KS 66615 Or faxed to: Product Registration (913) 228-8099 Because these upgrades will be sent in batches, in first ordered – first shipped priority, there is no way to provide approximate ship dates. If a customer has not received their upgrade within the 4-6 week time frame, they can call the Customer Service Department with their LightWave serial number to check the status of the order. Status checks of any missing Lightwave upgrades will be reported to the customer within 24 hours of his first call. International Customer's upgrades will be handled through the distributor in the customer's country. Please contact them or Customer Service for upgrade registration and order processing. ————————– This file will also be in the Library. Chuck