#**Free AAStudio update**
2 messages in this thread
Dear AutoDesk,
PMJI, but might I suggest that your QA department shoulder some of the
burden of testing Animator Studio, preferably BEFORE you ship the product or
updates to that product? It seems to me that the asking price of this product
places it beyond the hobbyist market and into a more professional market,
professionals typically lose productivity and money whilst they are trying to
make a software tool behave in a productive manner without crashing, locking or
generally revealing inadequacies. It is YOUR responsibility to minimize this
dead time, instead all I have seen are a large number of complaints to which
Autodesk simply replies "what is your configuration?", "how big is your
Swapdisk?", etc. If AAS will only perform in a reasonable manner within a
strictly defined Windows configuration, PLEASE indicate this, describe it's
limitations to the potential purchaser before they waste time on a wild goose
chase! Test it yourself, your customers have better things to do.
>>Of course, we are fixing numerous bugs,<<
This product started shipping in April, it is now August. If it takes so long
to fix things, STOP TAKING PEOPLES' MONEY!!! whilst you get things
right…Recall the product, fix it properly, design it properly, and test it
properly!
>>but the biggest problem seems to be the huge variation in people's Windows
configurations.<<
Yes, the world of Windows 3.1 configurations is a jungle. You are living in
this jungle and taking money from the residents. Is this news to Autodesk?
Stop bleating this recurring theme that majority of Windows 3.1 users should
reconfigure to align themselves with Autodesk's view of how Windows should
work. Make your product more flexible!!
>>However, most people that clean up their systems are very happy with c1<<
Question: a) How many people now have c1?
Question: b) How many of these people have "cleaned" up their systems?
Question: c) How many of these people are NOT Autodesk PR people?
Question: d) c1 has hardly shipped yet, how did you get this "very happy"
feedback so soon?
Brian Howarth
Brian
I have the update and it does settle things down more than a bit. There are
stilla few bugs that I'm having trouble with in the area of tools, but none are
show stoppers. At this point the most serious caveat is that 16 Meg Ram should
be listed as the absolute minimum for AS to reasonably. I've been wading
throught the tutorials and then doing variations based on the exercises to push
the number of balls being juggled and the new release is more stable by a long
shot. It does choke on the latest drivers for my ATI mach32 (version 2.6) so
I'm using some that are not as quick. I believe this card is based on the S3
chip and anyone using a card like this should switch drivers or try different
driver tweaks if they're having trouble.
Hope you get your update soon.
Al