CompuServe Thread

#**Free AAStudio update**

5 messages in this thread
#189015From: Edward W. EichelSep 4, 1995 12:37 PM
warentee running out. still no c1 received. what is the delay? i sent in registrations for anipro and aas and didn't receive anything until i made a case about it. now received poco manuals only. need c1 to see if studio is useable. Isn't my fault if warentee expires and haven't been able to test AS without c1. do you want me to return AS?
#189225From: Marc SolomonSep 5, 1995 2:35 PM
Ed, <<warentee running out. still no c1 received. what is the delay? i sent in registrations for anipro and aas and didn't receive anything until i made a case about it. now received poco manuals only. need c1 to see if studio is useable. Isn't my fault if warentee expires and haven't been able to test AS without c1. do you want me to return AS?>> I'm in the same boat, having upgraded from Animator Pro in June, and still no 1c1. By the way, when does the warranty expire? Regards, -Marc
#189309From: Edward W. EichelSep 5, 1995 11:42 PM
marc my registration literature states that as can be retunred within 60 days of purchase. i am seriously thinking of returning it. too many having problems. but i love ani pro and would like to believe autodesk couldn't make a bad product. it's a bind that i have to make a decision on by tomorrow. good luck. ed
#189732From: Marc SolomonSep 8, 1995 2:25 AM
Ed, <<my registration literature states that as can be retunred within 60 days of purchase. i am seriously thinking of returning it. too many having problems. but i love ani pro and would like to believe autodesk couldn't make a bad product. it's a bind that i have to make a decision on by tomorrow. good luck.>> Well, I guess my 60 days has long since run out; so I'll have to give Autodesk the benefit of the doubt. Besides, they do have this forum, and haven't disappeared like some companies I've dealt with. Also, I think Animator Studio has a lot of potential. Time will tell…. Good luck, -Marc
#190064From: Edward W. EichelSep 9, 1995 8:32 PM
my autodesk dealer got me a month extension. good luck to both of us. ed