CompuServe Thread

#Wordperfect

3 messages in this thread
#89045From: Oct 14, 1987 12:24 PM
Mark, There's no doubt about it, you should update. All it requires is that you call up customer support and tell them that you have the initial release and that you've heard that an update would fix the problems you've been having. Use my name if you need to (you shouldn't). They will send out an update free of charge. // \X/ Lynn
#89069From: Mark TosielloOct 14, 1987 4:09 PM
Lynn, Thanks very much for your outstanding customer support, and for a GREAT product! I called customer support, and had no trouble at all in getting an update sent out. Does my heart good to see a company as obviously committed to providing excellent products and, most of all, SUPPORTING THEM! Keep up the good work, and thanks again!!!! Mark
#89317From: Oct 15, 1987 6:26 PM
Mark, Thanks for the compliments. It really makes us feel like we're doing some good when we get responses like yours. Our support is one of our main selling points and we really like to see that it is working. Thanks again, // \X/ Lynn