CompuServe Thread

#Hardframe & R/W Errors

18 messages in this thread
#68705From: Dan McCoyOct 7, 1989 4:27 PM
I have a question for those with Hardframe controllers. Lately, I've been getting increasing notices of R/W errors on a partition that gets a lot of action on it (writing, deleting, moving, ect). A friend of mine also seems to have this problem with his BBS system that uses the Hardframe controller. Both of us are using Quantum drives (80Meg and 105Meg). He also noted that he's used his Trumpcard for over 6 months, including running his BBS on it for two of those months with NO problems. First, has anybody else had a problem with R/W errors on their harddrives/Hardframe combo? Also, has the Hardframe driver/software changed (I've got the Setup Software v1.55 disk). Thinking I could change the MaxTransfer in the Mountlist file, I just noticed that nowhere in my mountlist is there any entry for the harddrive. Oh well… This problem isn't a big deal for me. However, for my friend who runs a BBS, it is a big deal. The r/w error requesters pop up and tie his system waiting for a response. He just began using a program that selects "Cancel" automatically. He'd prefer NOT having R/W errors at all, especially after just getting his BBS up with his new 105Meg Quantum. Any reply would be greatly appreciated. Thanks, Dan McCoy
#68731From: Tim DarbyOct 7, 1989 8:35 PM
Dan, I have the hardframe and an 80 Mb Quantum, both about 2 weeks old, and I'm getting R/W error requesters also. I also have version 1.55 of the setup software. Anyone from Microbotics care to comment on this? I have an A2000 with 4.X motherboard. Tim
#68830From: Ariel ButlerOct 8, 1989 12:38 PM
Dan: I'm really very sorry I saw your message. Not because you left it, but because I've been having the same problem with various combinations of drives and HardFrame controllers. The one thing we all have in common is that we are using very fast drives. The Quantum's have RAM caches, just like our CDC's and Maxtor's, and have a very high transfer rate. Every so often, we pop up a Read/Write error where there doesn't seem to be one, and retry or cancel seems to let things chug merrily onward. I suspect that we're looking at a bug in the HF code. <sigh> Ariel
#68899From: Dan McCoyOct 8, 1989 8:54 PM
This is great news (sort of). Thanks for responding Tim and Ariel. Perhaps we can get an answer shortly. Ariel brought up a point. So far, every time the requester has popped up and I select RETRY, everything goes along smoothly with no further requesters. Just to give more info, I'm running the Hardframe with a Quantum 80S, ProRam2000 w/ 4MB, and a flicker fixer for hardware. Software wise, I'm running SnipIt, MachII2.5 or 2.6, Gomf3.0, VirusX3.2, and FixIntuition in the background. Thanks for the responses. Here's hoping for some answers. Dan McCoy
#68917From: W. Craig MorrowOct 8, 1989 11:00 PM
I too suffered R/W errors with my HardFrame & Quantum drive, until I lowered the Max Transfer setting. I don't remember the exact number, but I believe it was around 200K. You'll have to set this on the RDB (Rigid Disk Block), unless you're bypassing the auto-mount and using a physical mount list. WCM
#69284From: Dan McCoyOct 11, 1989 1:35 PM
I'll probably be lowering the MaxTranfer setting the next time I need to do a low level format or I'm tired of the requesters. Just experimented to see if the Prep script allows you to modify the current setup. Sure does! I changed the MaxTransfer for the partition that has been giving me the problems and will see how it goes. Thanks for the information. Have lots of fun!
#68968From: Ariel ButlerOct 9, 1989 12:35 PM
Dan, we're still looking for answers from this end, but it's slow going. If you hear anything from Microbotics, please do pass it on. Ariel
#69285From: Dan McCoyOct 11, 1989 1:35 PM
If I get anything, I'll let you know. One thing we can try is the next time we format our drives and go through the set-up again, we can lower the MaxTransfer to something lower than the default value. Fortunately, we can change the MaxTransfer WITHOUT having to re-run the setup stuff. The Prep script allows you to modify the current RDB setup and partition info and allows you to save your new setup that will be used when you reboot. I just lowered the MaxTransfer of the partition that's been giving me problems and I'll see how it works… Regardless, I'm still enjoying the HardFrame and Quantum combo!
#69952From: Tim DarbyOct 16, 1989 2:52 PM
To all nervous hardframe owners: I called Microbotics and was told that I had indeed noticed a bug in their software. The 131072 max transfer rate is incorrect – change it to 130560. The former rate causes R/W errors on large reads (like when you open DPaint). As to why mine died, the technician was fairly sure it was the hardframe rather than the drive and suggested re-seating all the socketed chips. Tim
#69966From: David KieltykaOct 16, 1989 6:21 PM
Tim, Are you sure RDprep defaults to a MaxTransfer of 131072 bytes? I'm certain I just accepted the default number when I prepped my drive, and my MaxTransfer is indeed set to 130560 bytes (just checked). Not quite 128k anyway…interesting. Hope you get your HD problem sorted out quickly and properly. -Dave
#69565From: David KieltykaOct 13, 1989 9:06 PM
Ari, Your R/W error problem is mighty puzzling. I've had a HardFrame and a Quantum 80s for almost a year now and have _never_ experienced a R/W error…other than phantom ones caused by a bad RAM board that I long ago replaced. What version of the HardFrame driver software do you have? Mine is version 1.5. Could be a subtle bug that only pops up with certain hardware/software combos. I have a fairly stock 2000: 68000 CPU, single floppy drive, 2-meg ASDG/Micron/Progressive Peripherals expansion RAM board, HardFrame, Quantum 80s. -Dave
#69626From: Tim DarbyOct 14, 1989 7:25 AM
Well, in an attempt to fix the R/W error problem, I went to RDPrep to lower the Max Transfer rate. That's when I noticed that the default rate displayed in the program is 131072, but the default rate listed in the documentation is 130560. Just for grins, I tried setting to 130560 (just slightly lower) and I haven't had a R/W error since. I'll keep you posted… Tim
#69707From: David KieltykaOct 14, 1989 8:54 PM
Tim, Hmmm, that's interesting…I hadn't noticed that the program and the docs differed regarding MaxTransfer. I'm using the default rate: 128k. The fact that you were getting R/W errors while I'm not seems to indicate a hardware defect of some sort in your (and apparently others as well) HardFrame or perhaps a software bug that only shows up under certain conditions/configurations. Beats me anyway…hope it gets sorted out quickly. -Dave
#69807From: Tim DarbyOct 15, 1989 1:59 PM
Well, I guess it will be awhile before I can do anymore testing…my hard drive just failed completely! I was not getting R/W errors so I proceeded to load about 20 Mb of stuff onto the drive. At some point, I opened a drawer which was quite full and the drive made a loud clunk. Up came the R/W error requester and it wouldn't go away. When I reboot, I get "Insert WB 1.3" screen. When I run RDPrep, I get the Guru. When I run FormatHF, it says "No drives found on any HardFrame/2000 in system." This is one sick puppy. Tim
#69843From: Ariel ButlerOct 15, 1989 4:51 PM
Dave: We're using Rev 4.0 HardFrame's with 1.5C (and some Beta's from Joanne) Firmware. Our machines have GVP Impact 030 accelerators w/4 meg, HF's with some Maxtor 4070 (150 meg) and CDC Wren V (209 meg) drives, Ameristar Ethernet boards, and a mix of various other things. The test machines have A2286 Bridge Cards and 2 other AT bus peripherals on them as well. Dave, while I understand the puzzlement you probably feel hearing about our various troubles relative to your lack of them. My machine with a Rev 3 HF and Wren V works flawlessly. However, if I swap either the Wren *OR* the HF with a new unit, the combo fails. In my opinion, after experimenting with a few combinations of HF's and SCSI drives, the HF firmware is still a little rough around the edges. If you stick with a standard Amiga and an average hard drive (Seagate, Miniscribe, maybe the Quantum) you're safe. Drift towards industrial-strength stuff and you're likely to trip over an incompatibility. Even Joanne is surprised by some of the stuff here driver does. Now, don't take this as a condemnation of the HF, we love the speed and so far it's our SCSI controller of choice. It's just that it hasn't been refined past middle-of-the-road consumer acceptance. At the company I work for, we're pioneers in attaching it to strange devices (can you say 2.2 Gigabyte 8mm Archival Storage device? 🙂 and that's why we've got all these arrows in our backs. ;^) Ariel
#69856From: David KieltykaOct 15, 1989 6:31 PM
Ariel, Sounds like you guys have some pretty hefty systems there. <drool, drool> I guess I'm not so much puzzled by your HardFrame problems as surprised that, since a number of folks are evidently having trouble, I haven't until now heard any negatives about the HF at all…and the thing has been out well over a year. Guess not too many people with industrial-strength setups have been using HFs. I understand that you aren't condemning the HF…and I certainly wouldn't be offended if you were, since the unit's software obviously needs some work. All I can say is: 1) I hope the firmware gets fixed soon; and 2) I'm glad my HF works! 8^) -Dave
#69869From: Ray LewisOct 15, 1989 9:48 PM
Ariel: Just out of curiosity, just where is it you work? (If you'd rather not name the company, could you name the city? If I'm ever there, I'd love to see the setup you all have.) Ray Lewis
#69946From: Ariel ButlerOct 16, 1989 1:25 PM
Ray: We're located in a suburb of Washington D.C., Lanham, MD. It's a small company that does image processing applications for the financial community. If you're going to be in town, leave me an Email prior to your visit and we'll arrange something. Ariel