#Bad Experience at Nimbus
5 messages in this thread
If you see Larry Boden of Nimbus Information Systems at the cd-rom expo in
Boston, please tell him that Nimbus needs him back in Virginia ASAP whether
they know it or not.
Two days ago I couldn't get anyone at Nimbus to answer their phone.
They didn't call me back after I faxed them yesterday.
I got cut off once in the middle of a conversation yesterday and the
salesperson accused me of hanging up on her when my boss called today.
Yesterday one of their salespeople tried to _argue_ with me.
I thought Nimbus has a good reputation. What's going on there?
David.
David
Sorry to hear about your problems at Nimbus while Larry has been up at the
show. FWIW, from one very satisfied customer, you made need to try someone
else to really appreciate how good Nimbus really is.
FWIW, I've been doing all our masters and reps at DMI in Anaheim for more
than 3 years and have been _really happy_!
Phil Dunn Hopkins Technology (9 Commercial Titles)
Thanks for the recommendation, Phil. I'll keep them in mind in the future.
David.
I'm glad you're happy with them. They are nearby, and I like using
companies I can drive over to. I hope my experience with them was
atypical, but I have to wonder when I can't get telephone calls answered
during normal business hours and the people who do sometimes choose to
answer are not helpful or polite.
One bad apple and all that…
Perhaps they're getting a new phone system or under major deadlines and I
shouldn't be so hard on them. If you know of mitigating circumstances,
please let me know.