CompuServe Thread

#Ultrastor 14F & MSCDEX

8 messages in this thread
#29018From: Eric Mark RintellOct 20, 1992 11:56 PM
Bob– You are correct: you do need a specific driver for the ASPI-to-MSCDEX to work, which Ultrastor has(along with the correct version of MSCDEX). I would recommend calling them directly at 510-623-8955, or try their distributors like Tech Data 800-237-8931 or Hard Drives International. The retail price of the kit is $39. Eric
#29090From: Robert M. HinesOct 21, 1992 5:58 PM
Thanks, Eric. Called Ultrastor today for the kit, apparently they sell it for $29, although the tech support guy I talked to said they preferred us to go through the normal distribution channels. I got an exception because I made noise enough. So, to Ultrastor's credit, they've been extraordinarily helpful. I'll keep your message, though, in case I need those phone numbers in the future. Later, Bob
#29134From: Eric Mark RintellOct 22, 1992 1:14 AM
Bob– I'm glad to hear that Ultrastor is sending you the kit for $29. Is that the regular price? If it is, I'll make a note of the new price. Please let me know how it all works out once you get. Eric
#29181From: Robert M. HinesOct 22, 1992 2:34 PM
Eric, I don't know if that's the regular price, $29 for the Ultrastor driver kit, but that's what the guy on the phone said. I placed the order yesterday, and they'll do 2nd day mail, so I expect the package any time between tomorrow (FRI) and Monday. Once I check it out, I'll post on this forum some indication of my success with it. Bob
#29242From: Eric Mark RintellOct 23, 1992 12:49 AM
Bob— Great! I'm very interested in hearing if you get the kit working, especially since I'm thinking about purchasing it! Eric
#29285From: Robert M. HinesOct 23, 1992 2:17 PM
Eric, Having received the kit only two days after asking for it, and after getting a high level of personal attention from Ultrastor Tech Support people, I wish I could say something positive about having the card run my CD-ROM drive. From all indications, including the blurb on the envelope containing the floppy disk and short manual, I would have guessed that configuration for my NEC CDR-83 to be easy. Well, their driver recognized my CD-ROM drive easy enough, and access to data on the drive works just fine. However, there's no audio. Not from multimedia disks (i.e. Mammals, MPC Battlechess), nor does their audio-only CD player recognize music disks. And I've got a shareware program for Windows called WIN-CD, and with their driver it also can't find audio disks. So, what's the point? I might as well go back to my old SCSI controller, a Trantor, and just let the Ultrastor run the hard disk, which it does very well. I have to say I'm disappointed, though. I'd hoped that by upgrading to a superior SCSI controller–the one I bought for my brand-spanking new Toshiba 1.2GB drive–that I'd be able to get improved CD-ROM access and reclaim a slot in my PC. Alas it was not to be, and I'm going to have to live with both controllers. I'm not going to go out and buy another controller, but at this rate, I doubt if I'd get this particular brand if I were doing it all over again. I'd probably go for an Adaptec or similar brand. And later, I'll hope that Ultrastor will add support for audio on my CD-ROM drive. (Note to Ultrastor, if you're reading this: If I've made a mistake somewhere, please let me know. I'd rather not lose you folks any customers if there's no reason for it. Still, I would have thought that support for as common a drive as the NEC CDR-83 would be almost a requirement.) Later, Bob
#29316From: Eric Mark RintellOct 24, 1992 12:10 AM
Bob— I'm suprised to hear about the audio problem. That doesn't sound right, as I know other people who have the kit and audio from CDs. Perhaps you should contact Ultrastor's technical support…. Eric
#29420From: Robert M. HinesOct 25, 1992 5:25 PM
Eric, Yeah, I'll probably try again, although I can't think of any reason why everything _but_ audio works. I'll let you know what if any success I have. Could be that my model CD-ROM drive isn't yet supported. The NEC CDR-83 wasn't in their list in the UltrOpt documentation; they had the CDR-84, but not the 83, a slightly older model–but only on the order of 6 months. Later, Bob