CompuServe Thread

#Dealer Sales, ETC!

8 messages in this thread
#61854From: Mike KelleyOct 15, 1993 12:53 PM
I have mixed feelings on this — while I understand what you're getting at (and have, myself, been bothered at times by the inclusion of, for example, Matrox information in a thread I started myself asking for help on Altamira), I also have benefited greatly from information on products, both hardware and software, that are related to 3DS. I would think a good general rule is that if a forum member solicits opinions/ information on a particular hardware/software item or category, then it would be perfectly permissible for dealers to provide their opinions — biased or not. But dealers should (and for the most part, do) refrain from "jumping in" where angels fear to tread, and should contain their discussions to the topic posted in the thread (and that way, individuals, like myself, who don't care about Targa boards can either not select that thread or simply delete it without reading). In other words, if I ask what kind of deck I should consider for single frame use given a certain set of parameters, I would expect (and miss if it were not forthcoming) as much dialog from as many people and/or dealers (sic) as possible. On the other hand, if we're discussing a particular piece of equipment (say I've posted a message on a problem/question/query on the 7750) I wouldn't want to have people jump in and tell me that it's crap, that I should consider the DVP, or the MVP, or the ASPCA, or some other wonder gizmo. I just go through composing a message saying that one of the things I most admired about this forum is that it DOESN'T pertain just to 3DS directly, but all the ancillary things that we need to know and use for its support.
#61863From: Paul LindOct 15, 1993 2:28 PM
We see this the same way, my major difficulty is when dealers hop in on threads to try to sell things, and then use the carnival pitch, "Winner every time!". I'd like to see threads approached from the standpoint of, just state what you know as fact, and/or have personally experienced. I wouldn't directly comment on the LVR series because, I don't have one, and haven't used one for an extended period of time. I have dumped frames to a disk on a project before, but I don't really consider that enough experience to try to influence someone looking at the deck. Now in an open arena, dealers could shout and yell and pitch products all day long. I wouldn't care. I'd just tune the forum out. Then if some one like yourself wanted to purchase something, they could hop onto that forum and let all of the dealers go crazy, trying to undercut each others prices and sell you on their particular pieces of equipment. Kinda like tossing a piece of meat into a pack of dogs. However, in an atmosphere that is seemingly set up for tech support/troubleshooting/ and tips/techniques, we really don't need to be constantly bombarded with pitches and sales rhetoric. I get complaints from people all the time regarding this, and I just thought that instead of losing forum members and watching this turn into a sales arena, I'd speak up and see if something couldn't be done. Clear/concise/accurate reviews should be just that, not "well John said that Ted had seen Karen, dumping some frames to a deck and it worked flawlessly!, and by the way I can get you the deck for the low,low price of 19.95" P.S. – Keep in mind, that this particular sales problem has only arisen over the last year, and has only really gotten out of hand during the last 4 or 5 months. Lets see if we can't either get a dealer area going or limit all sales pitches to the want adds or something.
#61884From: David TaffetOct 15, 1993 5:08 PM
Just to jump in here, I'd not like to lose the discussions of hardware and I don't think it's practical to expect humans to discuss topics without reverting to ranting and raving at various times. I *definitely* think that a section ought to be created for Dealers/Sales, etc. so the snarling and flying body parts don't distract the rest of us. <g>
#61898From: Paul LindOct 15, 1993 7:41 PM
I'm not against hardware discussions, I live for them! I'm trying to address the dog and pony show, accompanied by misinformation, directly oriented at selling hardware. The fact that you'd *definately* like to see the dealer pitches removed to seperate area seems to parallel my desires.
#61902From: ROBERT RITGEROct 15, 1993 7:46 PM
I'll echo the opinion that the dealer input is necessary. I would be in favor of a new Dealer/Sales section to eliminate sales pitches cloaked in help responses. Don't leave the forum, your messages have been quite informative. I don't see that I've said anything too original, I'm restating what many have already said so it looks like a mandate in your favor from the teeming millions.
#61921From: John TissavaryOct 15, 1993 11:03 PM
I agree with you. I enjoy the blatant sales pitches as much as I enjoy the emotionally overblown arguments that pop up on this forum from time to time. Nothing like a cool, rational head, right <g>?. Thing is, it's part of human nature, and I'll guess that it can't be erradicated completely. Your comments have already slowed the excessive sales banter a bit, and I'm sure that as those who do this sort of thing drop in on the threads we'll see it ebb to a minimum… for a while. On the other hand, there's good info to be had even in a blatant sales pitch, and I've been relying on this forum for 3DS and related hardware/software info for almost a year now. It's been invaluable, and I don't want that to change. I'm willing to put up with the occasional salesman-gone-out-of-control: seems like a small price to pay, as long as it can be brought back into check when things get out of hand.
#61920From: John TissavaryOct 15, 1993 11:03 PM
The problem with threads losing their continuity, I think, is related to the way communications software interfaces with CIS. This isn't always the case, I know, but there are a lot of times where you just hit the "reply" button and address a certain part of a message, and bingo, the face of the thread changes. And I defy anyone to consistently include ONLY the subject of the thread in every sentence of the message. The problem as I see it is that you can't reply to a message and change the name of the thread at the same time (at least not with WINCIM). As far as open sales pitches go, I'll agree with Paul Lind. It seems the 3D Studio world is growing exponentially, and with it comes an increase in all flavors: helpfulness, greed, apathy, passion. Let's hope we can get a balance without a witch hunt and without losing key forum people like Paul and Kevin.
#62159From: Mike KelleyOct 18, 1993 12:02 PM
Yep, I understand (actually, my degree is in Communication, so I guess I should understand this stuff a little). Actually, I was struck most in this thread by how many bright and clear thinking minds frequent this forum. So many times I wanted to say "Yes!" or "That's correct", when Paul or Kevin, Greg, Gus or you made some excellent points. And those I disagree with in part still made some very eloquent remarks. I suspect that we all are close to agreement — we seem to love the interaction (or we wouldn't be here regularly), we need the information (or we wouldn't pass out our own), and we strive for clarity (or we wouldn't wrestle so hard with issues like "to quote or not to quote — what WAS the question?"). I'm glad Kevin (it WAS him wasn't it who started all this?) shouted "Enough!" and it seemed to work. I'm equally glad that no rigid forms of censorship have to be imposed. I'm very pissed that the Forum Gods moved this discussion arbitrarily here — as I might not have found it otherwise, and I think it belongs where it started. And I think that a little (but only a little) quoting is necessary for context, Greg, and I think you handle that just fine. And as for WinCim (and boy, is THIS program unintuitive for Windows!), I guess the best way I've seen of handling it is to just create a forum message with the topic when it obviously changes, even if that means you have to go to the trouble of readdressing it (I have all the interesting people in my address book — and it's a LONG list with the likes of you clever guys and gals here). And now with this thread in an area I don't download, I guess I'll have to change my habits for a bit until it's finished (by checking awaiting messages as well as downloading the whole 3D Support forum).