CompuServe Thread

>>A client of ours recieves a page fault error and 3DSR3 shuts down completely, (this means that he ends up at the DOS prompt and 3DS is no longer running). This only happens when he renders with more than one spotlight with raytrace. !?! This happens on two different computers. Both have more than 24 MB RAM. The mesh files are less than 1 meg. It happens with anything he tries to render.<< Jonas, Thank you for your reply, I spoke with my client and yes what I call a stripped boot he calls a clean boot environment. He has booted with just a path statement in the autoexec.bat and files= and buffers= in the config.sys. He still received the " Abnormal Program Termination – Page Fault Error" dropped out to DOS and had to reboot, DOS no longer runs properly after this error. He tried the suggestion in the 3ds3 Readme file section II.3. ABNORMAL PROGRAM TERMINATION WHILE PAGING. This had no effect on the problem. He has a problem with the bad memory or conflicting memory solution as this is happening on two different computers. one of them is a laptop, the video board is on the motherboard and he has no control over nor can he change the address. I told him to backup his files, delete 3DS3, scan & defrag, reinstall 3DS3 without loading any of his meshes or other files to see if there is corruped data floating around. I can't think of anything eles to do. Thank You for your thoughts. Thanks, ComWorks I appologize in advance I think this message will start a new message in the forum, not sure what I did.