CompuServe Thread

#Ani Studio Bug?

6 messages in this thread
#194221From: Caleb JanusOct 5, 1995 7:05 PM
I have run into a problem with the new (1.1 c1) Animator Studio release. In the Tutorial, it has a part where an image (the diver) is selected, copied to the clipboard, and then pasted into a new movie to make a sprite. When I try to paste the image, Ani Studio gives an error message: "An internal error occurred – canceling current action". This occurs each time I try this particular action. This is on a P-90, 48 MB ram, running Windows 95. I would appreciate any advice you might have. Caleb
#194270From: dave aguilarOct 6, 1995 4:10 AM
>> I have run into a problem with the new (1.1 c1) Animator Studio release. In the Tutorial, it has a part where an image (the diver) is selected, copied to the clipboard, and then pasted into a new movie to make a sprite. When I try to paste the image, Ani Studio gives an error message: "An internal error occurred – canceling current action". This occurs each time I try this particular action. << check out TUTOR1.ZIP file in Library 2, see if this helps. >> This is on a P-90, 48 MB ram, running Windows 95. << we really need more info than this. how much free harddisk space do you have AFTER you enter Win95, how big is your swap file, what other VideoForWindows apps do you have loaded, what graphics card are you using, and is AAS the last application you have loaded onto your system? -dave
#194398From: Caleb JanusOct 7, 1995 2:01 PM
OK 346mb free hd space in Win 95 The swap file is being "dynamicly allocated" by Win 95. I tried setting it to a minimum of 200mb, and it did not help. Other Video for windows apps – currently we have Adobe Premier 4.0 installed – going to upgrade to 4.0a soon. The system has a Diamond Stealth 64 DRAM PCI with 2 mb dram. AAS was not the last app loaded, we had the old (c.o) release, and a beta version before that. This (c.1) is the first time we have been able to have it (almost) working. The Adobe Premier was probably loaded after the beta version of AAS. I also installed MS office 95 a few days ago, before we started learning the Ani Studio, so I am not sure if it changed anything, although it did make the AAS program group dissappear from the start menu. (?) I tried re-installing AAS from the CD (into the same directory), and it did not fix it. Does this make it more clear? Thanks Caleb
#194437From: dave aguilarOct 8, 1995 1:48 AM
coupla possibilities… >> Other Video for windows apps – currently we have Adobe Premier 4.0 installed – going to upgrade to 4.0a soon. << make sure to delete the entire AAS directory before installing it from scratch as the very last application be loaded. >> The system has a Diamond Stealth 64 DRAM PCI with 2 mb dram. << there are older drivers shipped with this product. having a stealth myself and knowing about that BIOS problem they just recently resolved, you may wish to download their very latest BIOS drivers. this has cured several people's problems similar to your own. let me know what happens. -dave
#194452From: Caleb JanusOct 8, 1995 10:52 AM
Dave- I deleted & reinstalled the Animator Studio. Same problem. Diamond claims that there is not a problem with the Stealth 64 DRAM cards – they are not offering a BIOS upgrade. What did work was un-installing Windows 95 and going back to WFWG 3.11. The cut and paste works fine now. I would like to use this software with Windows 95. Do you know what it might be in my Win 95 setup that is causing this problem? Thanks. Caleb
#194482From: dave aguilarOct 8, 1995 6:26 PM
>> I deleted & reinstalled the Animator Studio. Same problem. Diamond claims that there is not a problem with the Stealth 64 DRAM cards – they are not offering a BIOS upgrade. << interesting. like… really interesting. >> What did work was un-installing Windows 95 and going back to WFWG 3.11. The cut and paste works fine now. << if this is version r1.1 (not r1c0 or r1c1), it is Win95 compatible. if it is not r1.1, that would explain a lot. >> I would like to use this software with Windows 95. Do you know what it might be in my Win 95 setup that is causing this problem? << for these symptoms, i don't. maybe Nik or Grant do though. post either of them the details on the problem, what you've done, and what you're installing the program on. Win95 version (r1.1) is still pretty new… i don't have a lot of details on it yet. -dave