CompuServe Thread

Supra FAX <> Supra FAX

18 messages in this thread
#120503From: Andrew PorterNov 2, 1993 7:46 AM
FYI, At the risk of stating the obvious I thought I'd note for anyone who is going to purchase a Fax/Modem that the Supra 144LC DOES NOT work with the Supra GPFax software. The modem uses Class 1 software and GPFax is Class 2. I discovered this after purchasing the 144LC (which I bought specifically because of the Supra s/w) and spending time on long distance trying to get hold of Supra Amiga Tech. Supra is not expecting to upgrade the software so you have to either forgo fax capabilities or go with a competing product (I went with the GVC V.32). Apparently the older and more expensive Supra V.32 will also work but I decided not to buy another Supra. Anyway, I now have it working so I'm happy. 8^) The GPFax Software is pretty good although it doesn't seem to recognized formfeeds when printing from an application.
#120547From: Clark WilliamsNov 2, 1993 9:05 PM
Andrew, I have heard tell that there is a Class 1 version of GPFax software available for the Supra 144LC from the folks that wrote GPFax. I hope your decision not to purchase a SUPRA is NOT because you are angry with Supra. The LC works just fine, especially on the MAC which is what I think they were aiming at with the LC line. Your dealer should have steered you better when you purchased your LC. Clark -|- Williams –O-o-O– Via George
#120597From: Andrew PorterNov 3, 1993 12:51 PM
George, I called Supra and they said there was no Class 1 software available or planned. It's possible that they weren't aware of the other version. My decision not to go with Supra was two fold: I was grumpy about having to return the LC because their own software didn't support it and also the V.32 Fax/Modem wasn't available at the store were I made the purchase. I had purchased the s/w & modem separately because the h/w store doesn't support the Amiga although the Amiga dealer said the s/w would work with any fax/modem. The LC worked fine on my system with my telecom s/w and I have to admit that the documentation was much better than what came with my GVC. I also liked the small footprint of the LC but my primary reason for buying it was the Fax so it was unsatisfactory for me. I've had several GVCs in the past so hopefully it will serve me well in the future. What is the best fax software on the Mac? Andrew
#120616From: Clark WilliamsNov 3, 1993 6:15 PM
Andrew, Check with GPFax manufacturer in Australia, not SUPRA for the Class 1 software (although now it probably is not important). I don't know what the "best" software for the Mac is, but FAXstf from STF Technologies, Inc. (816) 463-2021 VOX and (816) 463-7958 FAX. Clark -|- Williams –O-o-O– Via George
#120681From: Andrew PorterNov 4, 1993 5:15 AM
Clark, I figured Supra would know about the new Australian version because it is the same software by the same people. I wonder if I would be able to upgrade having purchased the Supra Version?? Hmmm. Anyway, as you point out it isn't important anymore. I'm not in the market (yet) for a Mac package but I wanted to be aware of what is available. Thanks for the info. Andrew
#120673From: Jonathan BlackwellNov 4, 1993 1:30 AM
Supra makes fine modems, but they are a Rockwell house like the many other hundred manufacturers. GVC uses the Rockwell datapump but there own controller technology. Supra has done some nifty things with Rockwell's firmware code to get caller id, silent answer, etc… The best fax software is really the only fax software. That is GPFax. There are three different versions currently. Class 2, Class 1, and a special Class 2 version made for Supra. The best fax software on the MAC market is the _NEW_ Delrina Fax PRO for the Mac. Of course, since I work for Delrina, I may be biased.. 🙂 Seriously though, it is much better than STF…. in fact, they closed down there tech support! How do you like that! Anyway, Delrina has used it's 80% Windows fax software dominanance and technology edge to capitalize on the MAC market. It is an awesome product with more to come! -Jonathan GO DELRINA to get more info on the MAC or Windows fax products (as well as our forms, PIM, and screen saver products. – // Amiga online via Autopilot \\// MAC Quadra 700 & 486 emulation via Amiga!
#120683From: Andrew PorterNov 4, 1993 5:15 AM
Jonathan, If there are three versions of GPFax do you know why Supra doesn't make it available for the LC fax/modem? When I spoke with them they said nothing was available and nothing was planned. Thanks for the info on Delrina Fax PRO. I'll keep it in mind when the time comes. BTW, how would GPFax compare to it. Should I feel jealous? 8^) Andrew
#120643From: Adrian NealNov 3, 1993 9:36 PM
I also have a 144LC, *and* GPFax software (for Class One). I think it is the generic version for class 1 fax. It seems to work just fine so far. Adrian
#120682From: Andrew PorterNov 4, 1993 5:15 AM
Adrian, Did you get it directly from Australia? My dealer said the version I have is the only one that was available (but then he also thought it worked with all fax/modems.) Andrew
#120726From: Gary Vander MeiNov 4, 1993 7:45 PM
Andrew, Yes, any version other than the Supra version, can only be had directly from GPSoft in Australia. If you want prices or availability I would contact Dr. Greg Perry by Internet mail. The address is "gregp@gpsoft.asdp.sub.org". Althouth I have had better results sending them to Richard Carde. Supra is only licensed to sell the Supra only version which is sold with their Amiga bundle. The LC unit is not, and will not, be bundled for the Amiga probably because they would have to license different software. // Gary Vander Mei on Auto-Pilot \X/
#120746From: gary ludwickNov 4, 1993 9:48 PM
Gary/Andrew Au contraire (or something like that) Class 1 GPFAX generic CAN be obtained in USA from Safe Harbour for $49.00 Gary on AutoPilot from Charlotte, NC
#120805From: Andrew PorterNov 5, 1993 10:23 AM
Well, I'll keep it in mind if I ever have to buy another fax/modem. I am quite content now that I have it working and I understand why the Supra version doesn't support the LC. It seems, actually, that the version 2 devices are more versatile, at least the 2 s/w offers more choices. I just d/led the GPFax upgrade patch and GPSoft has a special offer to allow one to switch to different versions. Currently there are several versions available. I wish Supra had known that when I called them up and I wouldn't have complained as I did. Thank you for your comments.
#120846From: Gary Vander MeiNov 5, 1993 9:17 PM
Andrew, Yes, I know what you mean about Supra. Since they have become a much larger corporation then they started out to be, their help is not as multi-platform literate as we would like them. Now when you even mention an Amiga you hear their mouths drop open and they think to themselves "could this be some new expansion board for PC's".
#120934From: Andrew PorterNov 6, 1993 12:55 PM
Gary, Unfortunately I fear that is the way of the future. One has to be very dedicated to be an Amiga user in todays market. But, if you follow a different drummer you have to expect no one else will hear the beat. 8^) Andrew
#120737From: Adrian NealNov 4, 1993 8:54 PM
Not quite, I'm British you see and I got it from a company called First Chioce Computer Centre of Leeds. Cost me about 50 ukp, ?70 dollars. Adrian
#120806From: Andrew PorterNov 5, 1993 10:23 AM
Adrian, Seems to be about the same price as here. I paid $80 Canadian which is about US$65 . Andrew
#120747From: gary ludwickNov 4, 1993 9:49 PM
Andrew You can get GPFAX, class 1 generic from Safe Harbor for $49.00 Gary on AutoPilot from Charlotte, NC
#120807From: Andrew PorterNov 5, 1993 10:23 AM
Gary, Thanks. I also found out that GPSoft offers an option to switch to another type. I believe there are four different versions available. I was grumpy before because I had already purchased the s/w & modem and I didn't want to have to buy a completely different product, again. Luckily I was able to exchange the Supra LC for another type which does work. Andrew