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#The PAR: Very Unreliable

39 messages in this thread
#132921From: alec jasonNov 2, 1994 4:03 PM
I've about had it with the unreliabililty of the PAR. I've sent my board back and was told there was no problem with it; I exchanged my drive (even after Micropolis told me there was nothing wrong with the drive). I've reformated, optimized, lowered my block limit and everything else that has been suggested by everyone. There is something flaky in the PAR system. Often, but not everytime, when I join two .ani's together, one or more frame will appear with a white grid across the entire frame. Sometimes I can just delete the new "joined" animation and do the join procedure again and the resultant new animation will be fine. I just deleted a frame from an animation — which worked fine. Then I deleted another frame and now several frames in the animation have the white grid, the new animation is ruined. I haven't bothered to report all these problems I have been experiencing because I get tired of being told that I am the only person in the history of the universe to have reported such problems. Or being told by DPS that the drive is definately to blame — and the drive people insisting the opposite. I want this fixed. As it stands now, the PAR is so unreliable that I cannot depend upon it. P.S. I'm using 1.30b and I've never had my drive more than half full.
#132927From: Nov 2, 1994 4:41 PM
Have you considered that maybe the hardware just doesn't _like_ you? :^) One thing to try may be to go back to the original shipping version of the program – remember the "b" in 1.30b means beta…
#132981From: Don LandisNov 2, 1994 8:53 PM
I have been using the 1.30b very hard, around the clock, for the past three weeks doing all these video rotoscope effects. Extensive use of the DPS_PAR.PXP as well and outside of a few known bugs in file management the version works without fail. I have a thought that your problems seem to be intermittant file corruption. ie. it seems by your description that it is never a repeatable problem. Assuming that both the drive and the board are functioning OK you might look else where for the problem. Like cables and power supply intermittancy. I once had a problem with one of my machines corrupting a frame during the rendering process. I finally discovered that with all the cards and RAM I had installed my power supply connectors were getting very hot and burning the plastic near the +5 volt pins. The current was a surprising 16 amps at 5 volts. Well this was only 80 watts but the problem was the 16 amps flowing through the tiny pins of the power supply connector to the MB. This connection, over time had over heated to the point that it had reduced the springiness to the pins and the connection had become intermittant. I ended up soldering the +5 volt wires into the MB and my files were clean 100% during the rendering. The point of all this is that with all the junk we add to these MB's the power supply connections are for the most part inadequate and need beefing up to support the added current loads. Did you ever feel the PAR, the Targa+ and the TBC IV? They all run very hot. This heat is indicative of high current through that little connector.
#133039From: John RedfernNov 3, 1994 2:18 AM
You are quite right to suggest looking elsewhere. At least keep an open mind. The trouble is when you have new (beta yet) software and hardware and you are new to both, it is hard to locate a problem. I've just spent the last two days with a problem of slow and intermittent failure of file transfer from – but not to – the PAR machine. Because this whole setup is new and to make matters complicated, using a new Lapstation bus extender, we were sure it had to a problem of interrupts or memory management. No, it was the NE2000 that has been working fine for a year just decided to go ape at that moment. Is that Murphy's or Sod's (toast always falls butter side down) law.
#133185From: alec jasonNov 3, 1994 1:49 PM
After some other problems a month or so ago, I bought a new 300 watt power supply and all new power cables. I keep a nine inch fan directed on the open side of the computer and the PAR drive stays quite cool — I've never felt it even warm. Good thoughts. Thanks. I dunno . . .
#133211From: Don LandisNov 3, 1994 4:20 PM
Yes, a 300 watt power supply is a must in this business but what I was having problems with was the connector on the mother board that wasn't handling the current. It got so hot that the plastic actually turned brown and the metal spring pins lost their springiness and became intermittant.
#133240From: Tim Krego, [pro.image]Nov 3, 1994 5:49 PM
PMFJI >>>I have a thought that your problems seem to be intermittant file corruption. ie. it seems by your description that it is never a repeatable problem. Assuming that both the drive and the board are functioning OK you might look else where for the problem. Like cables and power supply intermittancy. I once had a problem with one of my machines corrupting a frame during the rendering process.<<< The intermittant problems are the most difficult to diagnose. I hard a customer with intermittent read/write errors on his hard drive. Turned out his hardcard power connector was flaky, I plugged the hard drive directly into the power supply and the problem is gone. I would strip everything out of the computer that I didn't need and see how that works. Or I would put the PAR into another machine and bang around on the system to see if it breaks.
#133348From: Don LandisNov 4, 1994 3:09 AM
Right Tim: Being able to switch accessories to a different machine is a good way to troubleshoot. I can do that here but many have only one machine. I just wanted to point out that, sometimes, problems that seem to come from the PAR are totally unrelated to the PAR. If you think about it the +5v supply takes a very heavy hit on current and a 200 watt load is 40 amps. Amperage is what determines the wire diameter. Those little 22ga wires that connect the power supply to the MB are barely marginal and the plastic connector certainly isn't. It may have been adequate for the typical home PC but those of us using targa+ and PAR, and TBCIV with 32 megs of RAM plus a DX266 CPU are pulling this kind of current. You can put fans on hard drives and fans on CPU's but if that connector is hot hot then the voltage to power all this stuff could become intermittant, causing little glitches in files. It has happened here and to a friend of mine in town.
#133360From: Christophe Van OyenNov 4, 1994 6:21 AM
Just to tell you what problem I had, when installing the PAR, the PAR crashed every few minutes, eventually we discovered two pins of the Micropolis drive touched the metal underplate of the harddisk slot in my PC, after putting tape inbetween everything has worked perfect I've no worked about one week with the PAR and done about 4 minutes of animation +tests and have had no problem since. (excluding rotoscoping but that was my personnal mistake) Christophe
#133459From: Don LandisNov 4, 1994 1:32 PM
Watch out for that tape as it may puncture. You may want to rerplace with a sheet of plastic that would be more durable.
#133521From: Christophe Van OyenNov 4, 1994 3:38 PM
No problem its an insulated tape, and I've got 2 layers of it, it has worked fine, if it melts I'll probably smell it 🙂
#133172From: alec jasonNov 3, 1994 1:23 PM
Greg, << Have you considered that maybe the hardware just doesn't like you? >> Oh, hell yes. I _know_ the hardware doesn't like me — but that's a constant and I'm dealing with a variable. Alec Jaosn
#133202From: Nov 3, 1994 3:33 PM
>> I _know_ the hardware doesn't like me… Well, here's what you have to do – reread that erotic message (#125674) you posted a few months ago on the forum about the way you treat your equipment so lovingly _out loud_ to your hardware – either it will love you again or crash and burn totally! At least it will be reproducible! :^)
#133275From: John N. JordanNov 3, 1994 8:36 PM
I'm not sure if Gus' still doing the PAR stuff, but if so- I'd like to be able to move stuff from one directory to another. I've been afraid to try the "move" command in dos, but I don't see anything about "move" w/ the PAR. If you wouldn't mind, please let him know. I'm not sure of his address.
#133476From: Nov 4, 1994 2:18 PM
I wouldn't try the MOVE command from DOS on the PAR if I were you! The reason that the command works in DOS is that a pointer is just changed to point into a different directory. The PAR is not a DOS disk, and doesn't have this type of file structure.
#133574From: John N. JordanNov 4, 1994 7:01 PM
>I wouldn't try the MOVE command from DOS on the PAR if I were you! The reason that the command works in DOS is that a pointer is just changed to point into a different directory. The PAR is not a DOS disk, and doesn't have this type of file structure.< Yep, I knew that. 🙂 I still don't know how (if) it's possible to move an animation from one project to another. Can this be done?
#133791From: Nov 5, 1994 8:56 PM
The safest is to copy it as an ANI file to your local hard disk then copy it back to the PAR in a different directory.
#133802From: John N. JordanNov 5, 1994 10:45 PM
>move .ani Hmm.. I never thought of that. Thanks.
#133111From: theo van bruggenNov 3, 1994 10:15 AM
I had the same problems you have, Iam so happy that we have a own technical department who solved all the problems. Finally it had nothing to do with the PAR.. Maybe checking the following things may help you. Check if the board(s) are securly fastnend in the slot of the motherboard. Check if the BNC-connector PINS are OK. Check if your chassis of the computer doesn't create voltage-problems. Check if you have sufficient cooling in the system. And last but not least (i don't know why ??) but never use the ROOT of the PAR. Again i had all the problems you are refering to, but after checking my equipment thoroughly the PAR brings me only sunshine. And tons of stuff going in and out every day without any problem.
#133177From: Nov 3, 1994 1:42 PM
Theo: >> And last but not least (i don't know why ??) but never use the ROOT of >> the PAR. Shouldn't make any difference – the PAR is not a normal DOS disk, and the ROOT directory is actually just another directory called ROOT!
#133973From: theo van bruggenNov 7, 1994 4:40 AM
Gregory, You're probably right. But the same time we changed the BNC-connectors and the computercase i decided not to use the ROOT directory of the PAR anymore, because that was where the problems started everytime. But as i suggested (?) maybe this had nothing to do with it. ?!
#133976From: Christophe Van OyenNov 7, 1994 6:07 AM
Theo, What gamma settings do you use with 3DS and PAR??? Christophe
#134298From: theo van bruggenNov 8, 1994 8:56 AM
Christophe, I will check that for you tonight. I know i followed the advice written down in the booklet Inside 3D-studio. But again i'll check it.
#134338From: Christophe Van OyenNov 8, 1994 11:29 AM
I just had a kind of crash with the PAR today, resulting in the loss of several luckely only testfiles. Strange it happened after I deleted files in on project, then deleted the project directory, and whoops other files where gone in other directories and the ones I deleted turned up in there place??? I had just done an optimize before it happened. BTW can anyone give me the optimal backup device for the PAR??? I have a 2.1GB external SCSI drive which I currently use to store important projects, but that is not what intended this drive for, my 128MO is to small for the PAR files, so which cost-efficient solution do I have??
#134352From: ROBERT RITGERNov 8, 1994 12:16 PM
Your PAR mishap is exactly the same thing that caused me such grief a few weeks ago. I was so mad I was contemplating setting fire to some great public buildings. (A little Monty Python humor for MartinF and all) Please send a note explaining your troubles to Brick Eksten. I wasn't the only one who had this directory scrambling take place when it happened to me and you won't be the last unless the DPS guys hear our collective voices. I, too, had just done an OPTIMIZE and the scramble directories occured at the moment that I tried to delete files and the project directory which they were in. For backup from the PAR the Exabyte 8500 series tape drives is quite good. The tapes handle at least 4.5 gigs of data. Its relatively expensive but it is hassle free. Bob
#134377From: Christophe Van OyenNov 8, 1994 1:29 PM
Yes I thought my problem was similar to yours, and it is exactly the same thing that happened to me, description is identical. So this can not be a coincidence. I'll give through to my dealer, who said and asked me to do so when having problems. I'll also make a note to Brick Eksten. BTW I'd rather place dynamite under some ugly buildings, at least we would get rid of those, we might feel a little better. So everyone who has experienced a similar problem please let me know, so I can put a hughe explosive list to Brick and DPS. Christophe
#134413From: MARTIN G FOSTERNov 8, 1994 3:59 PM
Chris, >> So everyone who has experienced a similar problem please let me know, so I can put a hughe explosive list to Brick and DPS. << me too. Deleting projects and then the software says I need to reformat. I only saved my other .ani and .stl files by DOS copying them to a normal hardrive.
#134494From: Nov 8, 1994 8:57 PM
Martin & others: >> Deleting projects and then the software says I need to reformat. Is this only through PAR.EXE or from DOS, also?
#134561From: Don LandisNov 9, 1994 2:57 AM
There is a reproducible bug in the ver 1.30b software that crashes the entire disk when deleting the project directories. I avoid deleting project directories until I'm ready to re format the drive. I'm sure DPS is aware of this bug. Avoiding deletion of project directories allows the software to run flawlessly. This was not a bug in earlier versions.
#134568From: Christophe Van OyenNov 9, 1994 5:56 AM
Sorry Don to contradict you, I'm running 1.29 of the software and I had the same crash after the deletion of on directory.
#134897From: John K. JordanNov 10, 1994 10:16 AM
CVO, I, too, experienced the excitement of scrambled PAR. Using a earlier version (not 1.30b) to do a little maintainance, I deleted all the animations in a project, deleted some stills in another project, then deleted the empty project. That was the last time I ever accessed the data on that disk with PAR.EXE. PARDRV allowed me to access fragments of the disk from DOS, but files and directories were scrambled and most of the data was missing. My new policy: "Delete no project before its time" (time to reformat, that is) After hearing a similar story following a optimize procedure, I've extended this policy to optimizing as well. For now, I think the best advice is what I heard here on the forum – don't use the PAR for animation storage. JKJ (still loving his PAR)
#134486From: Tim c BrananNov 8, 1994 8:31 PM
>>For backup from the PAR the Exabyte 8500 series tape drives is quite good. The tapes handle at least 4.5 gigs of data. Its relatively expensive but it is hassle free.<< I second this. I just wish the PAR could transfer files faster. I backed up a 775 meg ANI and it took about 100 minutes to do it. This was of course after I had the same crash that *many* others have had.
#134539From: ROBERT RITGERNov 9, 1994 12:18 AM
/__________From your message___________\\ I just wish the PAR could transfer files faster. I backed up a 775 meg ANI and it took about 100 minutes to do it. __________________________________________ Just imagine if you were stuck backing it onto a pile of those QIC 80 format tapes, yowsa! Could you have an .ANI file span a tape? Glad I don't have to know the answer to that one.
#134662From: Tim c BrananNov 9, 1994 12:02 PM
you could probably span a 775 meg ani across a QIC-80, but I am not that masochistic. I'll stick with my handy 8mm.
#134743From: David RhotenNov 9, 1994 6:47 PM
Bob: You're not alone, crashwise — BUT _I_ had all the original TGA's backed up on my Exabyte 8505, so it was no more than a large hassle to re-build! Dave (By the way, I love the one Python sketch where the architect is explaining how people will be slaughtered as they move through the building! Every architect's dream!<g>)
#134766From: ROBERT RITGERNov 9, 1994 7:49 PM
David: /_____________From your message_____________\\ BUT _I_ had all the original TGA's backed up on my Exabyte 8505 _______________________________________________ Lucky weasel! And now for something completely different: Your tenants will whisked on conveyor belts down these corridors here past murals depicting Mediterranean scenes and through the rotating knives. Of course this part is heavily sound proofed. The blood goes down these chutes here … Oh well, it was something like that. Bob
#134970From: David RhotenNov 10, 1994 3:28 PM
>>the rotating knives Exactly! Good for a smile in the middle of the workday, eh what? Dave
#134854From: theo van bruggenNov 10, 1994 7:14 AM
Christophe, I had/have the same problems. And i'm 100 % sure it is the software (PAL) I'm checking these things out now with the DPS-people in the STATES. But we are doing this in the evening/night so i will get back to you. In between render to TGA-files on your DOS drive and export to PAR afterwards, otherwise you will loose a lot of stuff (like i did). The backup i use is a Colorado 4 GB Powertape SCSI-device. Bye, Theo
#134941From: Christophe Van OyenNov 10, 1994 1:31 PM
Well I already render to my seperate SCSI harddrive, then I mostly go through compositing to the PAR, but I've backed up all important ani files on my harddrive, however I guess I'll need a DAT or other Tape device for backups eventually, hate to use my Barracuda drive for storage only, it is my fastest drive, so. Hope DPS will come with a solution for those bugs in the software, otherwise the PAR is a fantastic device, certainly for use in my business, which concentrates mostly on buildings. Ciao, Christophe