CompuServe Thread

#NEWTEK TECH. SUP. GONE?

5 messages in this thread
#95237From: PiXeLSOFTNov 18, 1994 10:13 AM
I'm sending faxes to contact NewTeks Tech Support with no success. Can somebody tell me their fax number? I need to contact them for a matter related with creating final files in 6.000 by 6.000 points. The file always appears truncated. I read something about the new LW contiguos buffer in an Jhon Gross article, but I have 64MB of RAM, I think that's enough to save the file. Any suggestions? Thanks to all in advance. Jose L. Gonzalo PiXeLSOFT (SPAIN)
#95273From: Nicholas A. PatrinNov 18, 1994 8:22 PM
Last time I faxed to them the number was 1-913-228-8001….that was six months ago. Nick
#95286From: john bennettNov 18, 1994 11:36 PM
To render an image of that size with LW 3.5 I think you'll need atleast 110 megs ram just to hold the frame buffer. Hieght X Width X 3 or 4 depending on the color space is a good general rule for calculating image size. Seems kinda rediculous that one of LW 3.5s coolest new features is also its biggest gripe. ….John
#95587From: Randy FreedNov 22, 1994 7:53 PM
The fax numbthatis 1-800-231-0151, and that's supposed to work outside the U.S That's for tech support. The main office fax is 1-913-231-0101.
#95651From: PiXeLSOFTNov 24, 1994 1:33 AM
Thanks for the phone numbers, David Jose L. Gonzalo PiXeLSOFT (SPAIN)