CompuServe Thread

#Digiview

15 messages in this thread
#80557From: Chris ScheersDec 7, 1992 2:53 AM
I just stumbled across an old message of yours, from January in fact. Do you still have the Digiview adapter for the A1000 module? I have just upgraded from an A1000 to an A3000 and Newtek has been absolutely no help to me. Their only option is for me to buy a whole new package so that I can get the module. Alternately, do you still have the Digiview Gold? Thanx – Chris
#80570From: karl mitschkeDec 7, 1992 10:16 AM
Chris; I bought an older digiview once, and Newtek upgraded my software for very cheap, I beleive 5 bucks, and then upgraded my module from an a1000 model for free. Wonder what happened to change this policy? Wish I could remember the name of the lady I talked to. Karl
#80651From: Chris ScheersDec 7, 1992 9:31 PM
I don't know what changed the policy, but I think it might be too much success. They were very unhelpful, and I got the definite impression that they didn't feel that Digiview was worth supporting. Maybe you don't count unless you get a toaster? 🙁
#80707From: karl mitschkeDec 8, 1992 10:29 AM
Well, Chris…. I am about to find out what is up at Newtek…. I just bought an A2000 with Digiview, and it is an older module, so I will call and see if they want to exchange it. As I already have a new module, I don't really need this one exchanged, but will at least find out what is up.
#80765From: Chris ScheersDec 9, 1992 12:34 AM
Please let me know what you find out. I have given up on their customer support phone lines and they don't seem to be reading their messages in AmigaVendor. What do you mean when you say you got an A2000 with an older module? Is it the A1000 module? I was only aware of one module (the black one) for the A500/A2000. Chris
#80817From: karl mitschkeDec 9, 1992 11:55 AM
Yes, it is an A1000 Module, I believe… Has a gender changer.. One end of the gender changer says Amiga other end says Digiview…. Karl
#81002From: Chris ScheersDec 10, 1992 11:41 PM
Are you interested in parting with the adapter? Chris
#81011From: karl mitschkeDec 11, 1992 12:50 AM
Yes, I might be able to be talked int selling the adaptor! What is the thing worth? Karl
#81564From: Chris ScheersDec 16, 1992 7:18 AM
I don't really now. I think that when they were available, they only sold for about $15. Make me a suggestion 😉 Chris
#80713From: Black Belt SystemsDec 8, 1992 12:34 PM
Don't worry, you don't count even if you DO have a Toaster. It's not a product problem, it's a NewTek problem. –Ben …via AutoPilot
#80766From: Chris ScheersDec 9, 1992 12:36 AM
Haven't heard from you in a while. Are you still mailing out newsletters? What's the current version of BoardMaster? Did the schematic capture ever get written? Oops – Sorry to hit you with all of these questions.
#80833From: Black Belt SystemsDec 9, 1992 3:55 PM
Board Master is v1r19; We're not mailing any newsletters until v10, and that may be a postcard or a newsletter, not decided yet; The schematic capture product was cancelled due to lack of interest.
#81003From: Chris ScheersDec 10, 1992 11:42 PM
Thanx for the info. I'll be watching the mail <g> Chris
#80792From: Joel "Walrus" SalazarDec 9, 1992 6:13 AM
Chris, sorry I'm just getting back to you, but I just read your message. The adapter and the Digiview Gold I had sold promptly, so I no longer have them. I had the same problem you have when I bought an A2000 as soon as they came out. I called NewTek, they flatly said there would be NO kind of "upgrade" offer, I would have to either use an adapter or buy a whole new unit. It's a long story, but I wasn't pleased with the adapter, so I ended up buying a new DigiView for my A2000. I did not like NewTek's attitude or (lack of) helpfulness at all, and still don't. -Joel
#81001From: Chris ScheersDec 10, 1992 11:40 PM
Well, now they don't even admit to the adapter as an option. Did you have performance problems with the adapter? Chris