Ani Pro 1.3 & windows
8 messages in this thread
I sort of remember seeing a message some time ago about an updated version of
Ani Pro 1.3 that works better under windows. Is there such a thing and how do
I get it?
Thanks
Animator Pro 1.3a is the designation. You can get an upgrade from the dealer
where you purchased your original Animator Pro.
-Brian
I purchased it from ACAD in Lancaster, PA. It is my understanding that they
are not a mulitmedia dealer any more.
<<I purchased it from ACAD in Lancaster, PA. It is my understanding that they
are not a mulitmedia dealer any more.>>
In that case, call 800-964-6432 and ask for a MM dealer in your area. Any
Autodesk MM dealer can do the upgrade for you.
Or, you can call Customer Service directly at 707-794-1450 and say you want
1.3a as a "bug fix" to the 1.3 version you currently have. CS will send that
out to you directly.
-Brian
****
Or, you can call Customer Service directly at 707-794-1450 and say you want
1.3a as a "bug fix" to the 1.3 version you currently have. CS will send that
out to you directly.
****
Brian, I called Customer Sevice yesteday and spoke to Marcella at extension
1419. She said she had absolutely no record of an Animator Pro bug fix or
version 1.3a. I gave her your name and she said she would get back to me in 10
minutes. That was 20 hours ago.
Any ideas?
<<Brian, I called Customer Sevice yesteday and spoke to Marcella at extension
1419. She said she had absolutely no record of an Animator Pro bug fix or
version 1.3a. I gave her your name and she said she would get back to me in 10
minutes. That was 20 hours ago.>>
That problem has been fixed. Hopefully you have been contacted by now and a
replacement is on the way. If not, let me know.
-Brian
I have _not_ heard anything at all.
<<I have _not_ heard anything at all.>>
I am sorry to hear that. I will take this issue up with my manager and see if I
can get you a response TODAY.
-Brian