#HQ=?
8 messages in this thread
Hi Brian
You don't no that Autodesk AB in SWEDEN don't Answer Technical Qustions.
whay refere to my dealer so if a gone get support 100% a most live in USA
I think or!! (Question I have mail is R2.01-R4).
And HQ in USA is not the same as Europe we have Dealers (Sweden)
-Fredrik
<<You don't no that Autodesk AB in SWEDEN don't Answer Technical Qustions.
whay refere to my dealer so if a gone get support 100% a most live in USA
I think or!! (Question I have mail is R2.01-R4).
And HQ in USA is not the same as Europe we have Dealers (Sweden)>>
Sure I do. We do the same thing in America. You can not call us on the
telephone. However you can talk to us on Compuserve. If you have a question you
want to ask us directly, you can post a message here.
Also, if you have a technical question, you can ask your dealer. If your dealer
doesn't know the answer, they can call the european technical support office
and get the answer.
either way, you have access to technical support.
So, do you have a question?
-Brian
>>So, do you have a question?
-Brian
No!
But I have call my dealer distributor, and way say that they gone get my
upgrade from 2.01-4 of 3D Studio next week. But if you now it has been the
problem about shipping upgrade from 2.01-4 you can send me mail.
Thanks
-Fredrik (Sweden)
Hi Fredrik,
<< But if you now it has been the problem about shipping upgrade from 2.01-4 >>
There is a policy for upgrading from..
R1-R4
R2-R4
R3-R4… There should be no problem.
jonas[adesk]
Hi jonas
I was little disappoint about way handle the upgrade from 2.01-4.
It can be done match better I think.
-Fredrik
Hi Fredrik,
<< It can be done match better I think. >>
Please e-mail me your seggestions and I'll forward it to the project management
team.
jonas[adesk]
Hi jonas
Here is my ides, if it gone be I delay of products, the information to the
customer gone be much better and they are to day, I mean to the distributor of
Autodesk Products so the customer now what going on.
Next thing if Autodesk has delay the products about two weeks, I borrow version
of same products is shipping to the distributor of Autodesk, the fasts way so
customer can go to work and do same thing.
If manual is not finished or if it has be the problem about printing the
manual, the manual ships on
disk 3.5 and cover all.
Autodesk to customer information most be better, every wane has not CompuServe
you now.
The dealer, distributor and Autodesk most speak same language.
-Fredrik
Thanks for your ideas and suggestions Fredrik. I'll forward them.
jonas[adesk]