CompuServe Thread

DPII Upgrade ?

6 messages in this thread
#116449From: Gene NeronMar 29, 1988 11:56 PM
I read in Amazing Computing that an update is being offered to owners of DPII. The update fixes a problem with accessing the hard disk, and only applies to users whose DPII displays a DH: in the file requestor. My DPII does this. My question is this: Is this a "for real" update, can I really get a new DPII by sending in my original diskette? Also, I noticed that the Art Disk has a "bug" in it as well. There is a brush on the disk called building, but when you load it, it doesn't look anything like a building. The tutorial is written as if the brush really is a building. Can I get an update to the Art Disk as well? Any information is appreciated. Thanks. Gene.
#116790From: Electronic ArtsMar 31, 1988 12:12 PM
Gene, It appears that Amazing Computing made a mistake. We do not know who they talked to or how they got their information, but from what I understand, we are asking for a retraction. There is no upgrade available such as they mention in their blurb. If you presently own Dpaint Amiga protected and want the unprotected version, there is a $20 dollar charge. As to the art disk BUILDING brush, there was a problem with that brush that has been corrected. The building brush is a very very basic building –> you can do the tutorial with basically any brush. If you absolutely need that brush, we can send it to you on disk. What you should do is send us a letter detailing the difficulty that you ran into and what you want (the brush file). Our address is: Electronic Arts CUstomer Service 1820 Gateway Drive San Mateo, CA 94404 Please do NOT send me email requesting this (not to get negative, I"m just not set up to do that). ToddT (EA CUstomer Service)
#116791From: Gene NeronMar 31, 1988 12:26 PM
Ok, Todd, I understand. I thought there was something funny about their info, since you usually hear about these things on the nets before you see it in print. I'm glad I checked. I'll probably send in the art disk for an update, I just like to receive stuff in the mail <grin>. Thanks for the info. Gene
#116845From: Electronic ArtsMar 31, 1988 5:45 PM
Gene, No problem with the art disk file, but don't send in the entire disk. Just a letter stating that you want the file — and include a disk that we can put the building brush file on. We'll be glad to send it back with the file. Happy painting! ToddT (EA Customer Service)
#117045From: Richard Rae/SYSOPApr 1, 1988 7:03 PM
Gene, I haven't gotten my copy of AC yet (they ALWAYS send me mine after they ship to everyone else)… where was this false information? In the ROOMERS column by any chance? Rick
#117048From: Gene NeronApr 1, 1988 7:09 PM
No, Rick, It wasn't the roomers column, it was in the Bug Bytes, on page 29. This was in Volume 3, number 3. It couldn't have been in the roomer column could it? I mean, don't you know "The Bandito" quite well, he wouldn't have printed something you wouldn't know about would he? <grin> Or am I mistaken about the relationship? Gene.