CompuServe Messages

#Animator Pro MP faults

    25-Mar-92 13:06:32
Sb: #Animator Pro MP faults
Fm: June Nishimoto 70214,332
To: Craig Sharp [Mem TM] 73417,2320
Craig, I have tried the following setup: no mouse or tablet, no vesa drivers or any other drivers besides DOS 5.0 VGA driver, erase AA.CFG before running Animator Pro, run in the default 320x200x256 resolution wiht Animator Pro's "vanilla" driver. Running CLOCK (it is 320×200), I had several different results each time I tried, but all bad. There were a couple of Memory Protection Faults before I even saw Animator Pro's first screen (AA.CFG did not get created.) The best time, the CLOCK ran 94 revolutions before I got a Memory PRotection Fault. Other times, I got a Phar Lap error, or running about 25 revolutions before the memory protection fault. Clearly, this is not a good picture. Is there any information to be had from the data that is given when these faults occur – such as an indication about what Animator Pro might be trying to do when it goes down? If I need to go back to my dealer(s), do you know what their obligation to me is, particularly the Animator Pro dealer? My system dealer is reasonably cooperative and supportive, but the Animator Pro guy almost said directly that he did not want to support the product. I (foolishly) bought from him anyway since he had the best price, and I thought the product had a good reputation (never again!). Best regards, June