#Display Enhancement
24-Mar-92 23:54:40
Sb: #53272-#Display Enhancement
Fm: Dominick J. Fontana 74766,2154
To: ICD, Inc. 76004,1600
Craig,
If I may interject, Wayne Cole never said that ICD was deceptive nor that
anyone at ICD ever said that FFV will display the two ECS Denise modes.
What he said was that the use of the term "compatible" lead him to believe
that it would process the new modes. I and other users thought the same
thing.
So even if it was a misunderstanding on our part, now that you've been
alerted to it, I hope you don't continue to advertise FFV as compatible
with ECS Denise in the future. Even if technically correct, it tends to
mislead users, and its continued use in the future would tend to be
deceptive. You should specifically state that you can continue to use FFV
with ECS Denise for the old graphics modes (that's the compatibility part),
but that FFV will NOT process the new graphics modes. That is, if FFV was
not installled, you could use the new modes with a multisync monitor. It is
the presence of FFV that prohibits their use.
Since, as you mentioned, the new modes may not be that helpful, then there
should be no harm in the fact that FFV won't let you use them. You should
make that fact clear in your advertising and tech support.
I had the same misunderstanding concerning the flickerFixer, which I own.
In that instance I already owned the FF, when I was told it was
"compatible" with ECS Denise. So I bought the chip, only to discover that I
couldn't use the new modes. So it's not just a question of people buying
your product after they get ECS Denise. In my case, I bought the chip after
I owned the FF. The chip is virtually useless to me and I only bought it
because of the "compatibility" misunderstanding.
Hopefully, you'll be clearer in the future and help to educate the
uninitiated.
Thanks for listening.
Dom Fontana