Animator Pro MP faults
25-Mar-92 23:34:36
Sb: #11207-Animator Pro MP faults
Fm: Jeff Richardson 72727,1626
To: June Nishimoto 70214,332
June, I hate to be the bearer of bad news, but recently we had a demo
486/33 computer in our office and it presented many of the systems you
describe;
Totally irratic behaviour running AAPRO, mainly memory protection
faults.
In fact, the machine was very irratic running *ANY* protected mode
programs, such as AutoCAD, 3D Studio, etc.
The manufacturer would swear up and down that they tested everything on the
motherboard design, but luckily for us this machine was only demo, and we
hadn't yet committed to paying for it. We tried a second identical
machine, with exactly the same types of results.
After some time, the dealer replaced it with a more recent model of the
machine (updated bios, etc.) and the new machine hasn't even so much as
coughed since we started it up with all the identical protected mode
software.
I noticed that in the hardware setup utility in the newer machine, a wait
state had been added, indicating that the original design simply couldn't
handle protected mode memory situations very well.
I hate to suggest it, but you may end up finding out how cooperative your
hardware vendor really is. In other words….it's probably hardware, not
software!
-Jeff