T128/NEC37CDR Inoperable
26-Mar-93 20:11:57
Sb: T128/NEC37CDR Inoperable
Fm: B.P. Monahan 72220,1336
To: Trantor Systems 72760,1346
Dear Sir: I have a Gateway2000 486DX2-66mhz that I recently installed a trantor
T128 interface for an external CDR37 CDROM drive. When I first purchased it, it
worked well. The computer correctly booted up each time and the CDROM was
accessable without difficulty. I then noted an intermittent failure that
occurred on boot up when the NECCDR.SYS driver signaled that no devices are
responding on the host adaptor. I have now experienced total failure where the
CDROM driver will not boot up. The screen displays the following messages at
boot up:
Neccd: NEC CDROM Driver Version 2.36
–For the Trantor T-128/228 Host Adaptor–
SCSI Host adaptor detected at address cc00h
Warning: No devices respond on this Host Adaptor
No TSLCD Functions in Use
driver aborting
My T-128 card is set for all DIP swithes set for off ( except switch 6 on)
I Have spoken with NEC Tech Support Mr Mike McGoon and we have tried the
following without improvement:
trial of player DIP termination switch on and off
replacement of SCSI interface cable both with and without pass through
terminator
ensuring disk drive power is on with no disk spinning prior to boot up
use on purified config.sys file containing no extraneous statements
exclusion of SCSI interface card memory address from the memory manager
removal of all other cards from the computer (SoundBlaster Pro,
Scanner,Modem)
NONE OF THESE MEASURES MADE A DIFFERENCE
I Returned the CDROM Reader to NEC Tech Suppoet for Warrenty service and they
performed an FW upgrade and cleaning and stated that the drive passed all tests
for audio video and CDR. However, when I reconnected
the returned unit nothing changed.
The boot up error messages continue and the driver does not initialize.
Do you have any thoughts on this ? We have spoke before and have been trying to
solve this problem for almost 6 weeks. Couls there be a problem with the T-128
?
Thanks
B.P. Monahan