CompuServe Messages

We KNOW that there is a problem AND we want to fix it! I am absoultely sure that you are not dreaming and I am sure that it is not user error. Every time we look into this, we come up with the same results (different people here have tried this and have come up blank – very frustrating). We HAVE asked what people's user startups & WB startups are like, what boards they have, waht OS, what add-ons (as well as temperature of the room, checks for RF interference, scanner revisions, cables, motherboards, etc.) The bottom line is that we have and are trying to get this thing fixed but until we can make it happen aand we would flying blind if tried to make a fix without know what was causing the problem. We look into this problem every time someone brings it up. Hopefully we will find out what it is. Chris Edgin ASDG tech.