Autodesk products
[either of my] any of my To whom it may concern:
After waiting for 3 weeks to get my copy of Animator Pro, it finally did arrive
today: with two disk #5's and no disk #4! Needless to say, I could not complete
the installation because of the missing disk. I have called the dealer I
purchased it from, told him to send a courier to get it from me tomorrow, and
to issue me an immediate full refund. This is simply unacceptable and has been
the biggest software purchase hassle I've ever had. Autodesk customer support
has not returned either of my calls. I will not be purchasing any more Autodesk
products in the future. I'll continue to use Multimedia Explorer (which I
purchased a year ago) until Macromedia Director for Windows comes out later
this year. Autodesk, please wake up. Your customer support is lousy, and
evidently your quality control isn't so hot, either.