Yost's online doc survey
14-Mar-94 00:28:06
Sb: #90842-Yost's online doc survey
Fm: Michael E Bartlett 71033,3070
To: John Tissavary 71054,15
John and Gus,
Well, I have to agree with you. You have reminded me of the ACAD help which I
find I bail for because as an occasional user my memory of a command sometimes
needs a jog. But I have also nuked the help files when disk space gets
critical. Nothing is sacred when I need disk space.
It seems like an interactive CD-tutorial with cross referenced help may be a
good way to go for 3D Studio. I still would want the hardcopy. Did you notice
how nicely the Photostyler 2.0 manual is crossreferenced? It is a small manual
but is really thoughtfully organized. The tutorials are not as good as 3D
Studio IMHO.
As for the behavioral issue of the typical user that would really be a question
for marketing to answer. Microsoft really went allout to find out how their
users worked with their applications like Word and Excel identifying what they
were trying to do then redesigned them to facilitate this. It makes great
marketing sense because it yields a better product. After all, if an
application is really well designed, you won't have to go to online help to
figure out how to do something. Of course, 3D computer graphics is an entirely
new visual vernacular and we are still discovering what we can and want to do
with it. Its the "Vision Thing." <G>
Michael B.