#040 hangs 2000
* * * * * P R O B L E M R E P O R T I N G F O R M * * * * *
Name: Bernard Karmilowicz Address: 7425 Hickory Log Circle
Columbia, MD 21045 USA Phone: 410-381-3356 E-Mail:
76334.3530@compuserve.com
Customer #: E/40764 Date: March 25, 1994
Product: A2000-040/33/4 Serial #: LXX0002852 Revision: unknown
** PROBLEM DESCRIPTION **
Synopsis – Product intermittently hangs the system. At non-periodic
intervals, the system hangs. Problem occurs independently
of loaded applications. No warning prior to hanging up.
Symptoms – Program activity, including Workbench, ceases. No output
provided or input via mouse and keyboard accepted. Must
reboot (soft reset) to recover.
Conditions – No consistant set of conditions trigger the hang. Has hung
on several occasions when no input was given following
boot-up. Appears to hang more frequently during the first
hour after the machine has been turned on.
Problem Frequency – varies between once and several times an hour.
** MACHINE CONFIGURATION **
Amiga Model #: 2000HD (A2090A has been removed. Original Rodyne hard
drive replaced with a Quantum drive.)
Motherboard Revision: 6
Kickstart (ROM) Version: 37.175 Exec Version: 37.132 Disk
(Workbench) Version: 38.36
Chip Set Version: ECS NTSC Agnus, Normal Denise
Amiga CPU Installed: Motorola 68000
Amiga clock speed: 7.14 MHz
Chip RAM: 1 Mb Fast RAM: 16-bit wide of 2 Mb, 32-bit wide of 4 Mb
** EXPANSION PRODUCTS **
CPU Slot: GForce-040 (4 Mb of 32-bit wide RAM)
Expansion Slot #1: vacant
Expansion Slot #2: vacant
Expansion Slot #3: vacant
Expansion Slot #4: SupraRAM 2000 (2 Mb of 16-bit wide RAM)
Expansion Slot #5: vacant
Video Slot: vacant
PC Slot #1: vacant
PC Slot #2: vacant
** DRIVES **
Unit ID Manufacture Capabilities
0 Commodore 880 Kb internal 3.5" floppy
0 Quantum 210 Mb internal fixed
1 Syquest 88 Mb internal removable cartridge
** FEEDBACK **
Please let me know what you believe the cause of the problem may be, and
provide a workable solution.
Feel free to contact me via either Compuserve or my answering machine, if you
require additional information.
Thank you in advance for your assistance.
BK