CompuServe Messages

"Can't display logo" msg

    02-Mar-95 11:30:53
Fm: Michael Tollin 72650,2043
To: BROOK H. NORTON 72142,2121
I'm not from tech support, but I'll give it a shot. 1) first do a back up. If you have HD space easiest way is to drag entire directories to a new named ones (such as c:\windows\deskapp2 and ….Desktop2). Be sure to "copy" not Move" (use the Ctrl key while dragging). 2) Delete okna.dll form the Deskapp directory 3) Reinstall you origional version of 4.x 4) I suggest you leave Windows and restart. 5) Make sure no active programs are running, and run 4.1b upgrade. (if using the patch version, leave Windows and run the patch from DOS) 6) Copy from the back up directory *.fmt files to the new diretory (desktop) Don't bother trying to run TapeCalc, just delete it. No longer supported. This should fix your problems, and probably 90% of the others that creep up. If not, just copy back in your backup directories and wait for the paratroopers! This is not a big deal, considering most of us have reloaded Windows from scratch at least 3 times! Mike PS When you post a note to "all", response is generally slow. It's seems it's the last one support people read because they get so many in the "in Box". It's more of a question to "anyone who happens to see this". In some forums I've never heard back (such as Big Blue). I suggest you post "timely" requests directly to Okna.